Executive Director - Head of AI Marketing Transformation

JPMorgan Chase JPMorgan Chase · Banking · New York, NY +1 · Consumer & Community Banking

Lead the design and delivery of AI-driven solutions to revolutionize marketing campaign planning, management, and activation within JPMorgan Chase. This role focuses on creating new processes, driving operational efficiency, and accelerating speed to market through AI agentic solutions.

What you'd actually do

  1. Serve as a thought-leader who drives a strategic, complex, and highly visible AI-driven program across LOBs and functions from project initiation to delivery
  2. Take accountability for strategic design, business requirements, and new ways of working to support AI agentic solutions
  3. Lead successful end to end execution and delivery of a program objective without precedent (including project conception, planning, requirements gathering, solutioning, governance, and decision-making) based upon targeted business outcomes, dependencies, and stakeholders
  4. Establish a problem statement, opportunity goals, baseline data, measures of success, and business requirements for AI-based capabilities
  5. Maintain an analytical mindset to understand, develop and synthesize requirements; risks; and cross-dependencies during roadmap delivery across multiple program workstreams. Able to articulate rationale behind roadmap and solutions

Skills

Required

  • 10+ years of related experience (program management and product owner-related experience)
  • Significant AI expertise and proven delivery record of AI-based capabilities
  • End to end product ownership experience – including understanding of best practices, tools, and processes
  • Proven ability to lead initiatives through ambiguity typical of a large-scale business initiative and define path forward
  • Proven ability to create senior executive leadership presentations
  • High aptitude with agile best practices and collaboration tools (e.g. Confluence, JIRA, Microsoft Teams)

What the JD emphasized

  • AI-driven program
  • AI agentic solutions
  • AI-based capabilities
  • end to end product ownership experience

Other signals

  • AI-driven program
  • AI agentic solutions
  • AI-based capabilities