Executive Director - Operations, Product for Ops Finance & Location Strategy

JPMorgan Chase · Banking · Bengaluru, Karnataka, India · Consumer & Community Banking

Executive Director role focused on financial planning, forecasting, and performance management for product and operations portfolios within a global financial institution. The role involves leading transformation initiatives using automation and emerging technologies, driving operational excellence, and managing a large, multi-level team. Requires strong financial acumen, analytical skills, and executive-level communication.

What you'd actually do

Oversee financial planning, forecasting, and performance management across product and operations portfolios.
Provide clear narrative and insight into financial results, including drivers of performance, risks, and opportunities.
Lead end-to-end transformation initiatives, leveraging automation, data, and emerging technologies to modernize processes and enable scalable growth.
Partner with Operations and Real Estate stakeholders to ensure effective deployment of resources.
Drive operational excellence, identifying opportunities to improve productivity, standardizing processes, and enhance resiliency.

Skills

Required

Finance
Operations
Strategy
Business Management
Financial planning
Forecasting
Performance management
Analytical skills
Problem-solving
Decision-making
Communication skills
Storytelling skills

Nice to have

MBA
Finance degree
Operations experience
Location Strategy experience
Corporate Real Estate/Workplace Strategy experience
Data and digital transformation
Automation
Advanced analytics
AI/ML exposure

What the JD emphasized

15+ years of experience in Finance, Operations, Strategy, or Business Management within a global financial institution.
Proven ability to partner with CFOs and senior executives, influencing strategic decisions.
Exceptional analytical, problem-solving, and decision-making capabilities.
Executive-level communication and storytelling skills, with the ability to simplify complex topics.

Read full job description

Key Responsibilities

Oversee financial planning, forecasting, and performance management across product and operations portfolios.
Provide clear narrative and insight into financial results, including drivers of performance, risks, and opportunities.
Lead end-to-end transformation initiatives, leveraging automation, data, and emerging technologies to modernize processes and enable scalable growth.
Partner with Operations and Real Estate stakeholders to ensure effective deployment of resources.
Drive operational excellence, identifying opportunities to improve productivity, standardizing processes, and enhance resiliency.
Build strong partnerships with CFOs, Ops Product Heads, Operations leaders, and functional stakeholders.
Lead, develop, and inspire a large, multi-level team (Analysts through VPs) across multiple disciplines.
Drive talent strategy, succession planning, and capability building, particularly in analytics, automation, and strategic thinking.

Required Qualifications, Capabilities, and Skills

15+ years of experience in Finance, Operations, Strategy, or Business Management within a global financial institution.
Proven ability to partner with CFOs and senior executives, influencing strategic decisions.
Exceptional analytical, problem-solving, and decision-making capabilities.
Executive-level communication and storytelling skills, with the ability to simplify complex topics.

Preferred Qualifications, Capabilities, and Skills

Advanced degree (MBA, Finance, or related field).
Experience in Operations, Location Strategy, or Corporate Real Estate/Workplace Strategy with be a plus.
Exposure to data and digital transformation (e.g., automation, advanced analytics, AI/ML).