Executive Operations

Snowflake Snowflake · Data AI · CA-Menlo Park, United States · Engineering

Snowflake is seeking an Executive Operations professional to join their Product organization. This role will partner closely with senior leadership to strategize, operationalize, and execute administrative functions, manage team budgets, travel, expenses, and projects. The ideal candidate will have strong interpersonal and communication skills, experience in fast-paced environments, and the ability to create structure and drive efficiency.

What you'd actually do

  1. Effectively manage and maintain complex calendars for Product Leadership, effectively prioritizing high-volume of asks from multiple stakeholders.
  2. Manage team budget, travel and expenses; process all expenses and reimbursements; manage invoices and Purchase Orders.
  3. Build efficiency and effective responsiveness into existing operations, and help define new operational strategies, such as streamlining new hire onboarding or establishing a review process.
  4. Strategically manage customer meetings, conferences, and press events ensuring that executives are briefed and prepared.
  5. Serve as a lead for, and manager of programs and projects such as headcount management, space management, budget tracking.

Skills

Required

  • Bachelor’s degree and 7+ years of relevant work experience-- direct executive support, program / project management, chief of staff experience.
  • Proven ability to manage time efficiently and prioritize multiple stakeholders, functions and tasks in an extremely fast-paced environment with a large volume of requests.
  • Experience identifying gaps and then initiating, implementing systems, processes, or programs that address them.
  • Extreme attention to detail, organized and responsive.
  • Very strong interpersonal skills.
  • Experience managing high volume complex calendars and managing international travel.
  • Very strong verbal and written communication skills.
  • IT savvy
  • Experience working in an externally facing environment; interacting with customers, partners, investors and C-suite executives.
  • Ability to partner cross functionally with all levels of management, employees, and vendors.
  • Embrace and spread the Snowflake culture which revolves around our values.
  • Prior experience as a strategic business partner, with interest in continuing that type of partnership
  • Experience working across highly cross-functional teams, including Sales, PR, and Finance
  • Experience working with external stakeholders, including customers and partners
  • Ability to manage high volume and competing priorities
  • Experience owning operational work and project management, including business rhythms, review programs, budget/seating/headcount tracking, and process improvement
  • Lead admin experience, including mentoring, dotted-line leadership, and contributing to the broader admin team

Nice to have

  • AI-native thinkers
  • innate curiosity
  • treating AI as a high-trust collaborator
  • low-ego individuals
  • thrive in dynamic and fast-moving environments
  • experimental mindset
  • rapidly test emerging capabilities
  • discover simpler, more powerful ways to deliver results
  • help redefine the future of how work gets done

What the JD emphasized

  • core administrative tasks
  • fast pace and growing environment
  • create structure out of chaos
  • scale the business
  • initiate, own and implement systems and processes
  • increase efficiency
  • small to large scale projects
  • strong interpersonal skills
  • leverage business relationships
  • get things done efficiently and cross functionally
  • communication skills
  • interact with a variety of people and job functions
  • customers, partners and vendors
  • internal communications
  • growing org of 1000+
  • keeping the org both streamlined and organized
  • customer meetings, conferences, and press events
  • executives are briefed and prepared
  • putting together talking points
  • taking notes
  • partnering with press, analysts, and sales teams
  • complex international travel
  • strategic event coordination
  • company priorities
  • cross functional partnership
  • global presentation schedule
  • onsite logistics
  • Clearly communicate
  • transparent and clear comms
  • informed and aligned
  • note taking in a staff meeting
  • tracking action items
  • weekly newsletters
  • org-wide comms and All Hands
  • Build agendas for meetings, onsites, and All Hands
  • own them from end to end
  • Act as a team lead for the admin team
  • providing guidance and mentorship
  • building and clarifying admin team processes and best practices
  • 7+ years of relevant work experience
  • direct executive support
  • program / project management
  • chief of staff experience
  • Proven ability to manage time efficiently
  • prioritize multiple stakeholders, functions and tasks
  • extremely fast-paced environment
  • large volume of requests
  • Experience identifying gaps
  • then initiating, implementing systems, processes, or programs that address them
  • Extreme attention to detail
  • organized and responsive
  • Very strong interpersonal skills
  • Experience managing high volume complex calendars
  • managing international travel
  • Very strong verbal and written communication skills
  • IT savvy
  • Experience working in an externally facing environment
  • interacting with customers, partners, investors and C-suite executives
  • Ability to partner cross functionally
  • all levels of management, employees, and vendors
  • Embrace and spread the Snowflake culture
  • Prior experience as a strategic business partner
  • interest in continuing that type of partnership
  • Experience working across highly cross-functional teams
  • Sales, PR, and Finance
  • Experience working with external stakeholders
  • customers and partners
  • Ability to manage high volume and competing priorities
  • Experience owning operational work and project management
  • business rhythms
  • review programs
  • budget/seating/headcount tracking
  • process improvement
  • Lead admin experience
  • mentoring, dotted-line leadership
  • contributing to the broader admin team
  • confidentiality and security standards
  • handling sensitive data
  • abide by the company’s data security plan
  • essential part of their duties
  • keep customer information secure and confidential
  • Snowflake is growing fast
  • scaling our team
  • enable and accelerate our growth
  • people who share our values
  • challenge ordinary thinking
  • push the pace of innovation
  • building a future for themselves and Snowflake