Facilities Operations Engineer

Jane Street Jane Street · Quant · Hong Kong · Real Estate Engineering

Seeking an experienced Facilities Operations Engineer for a technical group managing physical infrastructure, including trading floors and IT equipment, in 24/7 critical environments. Responsibilities include project management, stakeholder relations, and ensuring maintenance SLAs are met. Requires professional training in electrical, mechanical, or building services engineering, or equivalent experience, with a focus on operational risk and engineering decision-making.

What you'd actually do

  1. managing projects that cover all aspects of our physical infrastructure, along with our relationships with each of these stakeholders, in order to provide 24/7 critical infrastructure
  2. managing facilities maintenance service level agreements (SLAs) to ensure the scope meets industry standards and service-level agreements (SLAs)
  3. make well-reasoned engineering decisions as they relate to operational risk
  4. Be part of an on-call rotation for nights and weekends to quickly respond to critical system emergencies

Skills

Required

  • 5+ years of experience working on the maintenance and operation team of mission-critical data centres, trading floors or similar 24/7 environments
  • Familiar with MEP disciplines including plant infrastructure, CRACs, UPSs, office HVAC, generators, fire prevention and building management systems
  • strong computer skills; comfortable working with technical people in an IT-centric environment and learning new software and control systems
  • Excellent written and spoken communicator; able to describe detailed problems with brevity and accuracy
  • Able to solve small problems in the field without a tradesperson
  • Willing to be part of an on-call rotation for nights and weekends to quickly respond to critical system emergencies
  • Able to prioritise tasks effectively and stay organised; can balance assigned work required for our constantly evolving environments

Nice to have

  • proficiency in Cantonese and Mandarin is a plus

What the JD emphasized

  • mission-critical data centres
  • trading floors
  • 24/7 environments
  • facilities maintenance service level agreements (SLAs)