Facilities Service Manager – Electrical

Oracle Oracle · Enterprise · TX

This role manages an onsite electrical service and maintenance team responsible for the safe and reliable execution of maintenance and troubleshooting activities for mission-critical power infrastructure. The focus is on maintenance execution, operational readiness, and safety, rather than system design, with an objective to build and improve an in-house self-perform maintenance program.

What you'd actually do

  1. Lead the onsite electrical facilities technician team responsible for maintenance, troubleshooting, repairs, switching support, and service execution across mission-critical electrical infrastructure.
  2. Serve as the direct manager for Electrical Facilities Technicians, providing day-to-day leadership, work prioritization, coaching, performance management, and technical development.
  3. Build and lead an in-house self-perform maintenance program for electrical systems, including procedures, training, qualification expectations, execution standards, and continuous improvement.
  4. Own electrical safety programs and ensure strict compliance with NFPA 70E, lockout/tagout, energized work controls, switching discipline, and electrical safe work practices.
  5. Track and report KPIs related to maintenance execution, downtime, equipment health, incident response, and corrective action effectiveness.

Skills

Required

  • 3–5+ years of experience in electrical maintenance, field service, critical facilities operations, industrial power systems, or related uptime-critical environments
  • 1–3+ years of experience leading technicians, electrical service teams, or field maintenance programs
  • Strong background in electrical safety, maintenance execution, regulatory compliance, switching risk, and structured incident response
  • Experience leading technicians and vendor partners in high-risk operational environments
  • Strong troubleshooting judgment and disciplined incident response
  • Strong people leadership with the ability to coach technicians and reinforce accountability
  • Clear communicator who reinforces safety culture and execution standards
  • Proven ability to improve maintenance reliability, field discipline, and service delivery
  • Strong operational judgment in high-risk or time-sensitive environments

Nice to have

  • Associate’s or Bachelor’s degree in Electrical Engineering, Electrical Technology, facilities management, or related field preferred; equivalent electrical trade and leadership experience also valued
  • Experience with mission-critical power infrastructure including switchgear, UPS, batteries, generators, breakers, relays, grounding, and distribution equipment
  • Familiarity with electrical maintenance planning, vendor management, switching procedures, incident reviews, and operational handoff requirements
  • Experience using CMMS systems, maintenance KPIs, service reporting, and corrective action tracking
  • Journeyman Electrician or Master Electrician license where applicable
  • NFPA 70E training strongly preferred
  • OSHA 30 preferred
  • OEM or manufacturer training on UPS systems, switchgear, generators, breakers, or protective systems preferred
  • NETA, NICET, or similar electrical testing / maintenance-related credentials are a plus where relevant to the role

What the JD emphasized

  • safe, reliable, and disciplined execution
  • maintenance execution, operational readiness, safe work practices, and uptime protection
  • in-house self-perform maintenance program
  • electrical safety
  • NFPA 70E
  • mission-critical