Finance Systems, Program Manager - Quote-to-cash

Anthropic Anthropic · AI Frontier · San Francisco, CA · Finance

This role is for a Finance Systems Program Manager focused on Quote to Cash (QTC) processes and systems. The primary responsibility is to manage the QTC project portfolio, establish governance frameworks, and drive project excellence in areas like quote-to-order systems, billing platforms, revenue recognition, and collections management. The goal is to ensure scalable QTC infrastructure supports the company's growth and mission.

What you'd actually do

  1. Own end-to-end management of the Quote to Cash Systems project portfolio, including quote-to-order implementations, billing platform transformations, revenue recognition system upgrades, and collections automation projects
  2. Develop and implement comprehensive governance frameworks for QTC project management, including standardized processes for system integrations, process optimization, stakeholder alignment, and delivery excellence across the revenue lifecycle
  3. Establish robust reporting and monitoring mechanisms for complex QTC program execution spanning quote management systems, billing engines, ERP integrations, and downstream financial reporting systems
  4. Proactively identify, assess, and mitigate QTC-specific program risks including delivery delays, integration challenges, stakeholder misalignment, and business continuity concerns, developing contingency plans and escalation procedures
  5. Lead collaboration with Sales Operations, Revenue Accounting, Customer Support, Legal, and Engineering teams to ensure seamless program alignment and successful delivery across the entire QTC transformation portfolio

Skills

Required

  • 10+ years of experience in program management, PMO leadership, or QTC transformation roles
  • Strong understanding of quote to cash processes and systems
  • Extensive experience managing complex QTC technology programs including quote management, billing platforms, revenue recognition systems, and cross-system integrations
  • Strong analytical and program management skills
  • Deep understanding of QTC metrics, process optimization, and stakeholder alignment across revenue operations
  • Skilled at building and maintaining relationships with QTC stakeholders
  • Experience designing and implementing program governance frameworks in fast-paced, high-growth environments
  • Proficient in program management methodologies and tools
  • Solid knowledge of QTC best practices and revenue operations frameworks
  • Excellent communication and presentation skills
  • Strong problem-solving abilities in managing QTC domain challenges
  • Ability to navigate complex integrations

Nice to have

  • Experience in QTC program leadership across multiple systems implementations (CPQ, billing platforms, revenue recognition tools)
  • Background in revenue operations, sales operations, or billing operations
  • Hands-on understanding of QTC process challenges and optimization opportunities
  • Knowledge of QTC processes including opportunity management, quote-to-order workflows, billing automation, payment processing, revenue recognition, and collections from a program oversight perspective
  • Experience working in high-growth technology companies managing complex transformations with subscription models, usage-based