Financial Planning and Analysis Manager -professional Services and Partner Support

Elastic Elastic · Enterprise · United States · Finance Team

This role is for a Financial Planning and Analysis Manager focusing on Professional Services and Partner Support within Elastic, the Search AI Company. The individual will manage and forecast professional services and sales partner organizations, collaborate on budgeting, develop KPIs and business models, and contribute to the monthly close process. The role requires experience in FP&A, SaaS, and public companies, with a focus on financial performance and resource optimization. While the company is an AI company, this role is in finance and does not directly build or ship AI models.

What you'd actually do

  1. Play an integral role in managing/forecasting our professional services and sales partner organizations. Drive appropriate behavior within the organizations around planning, budgeting, and forecasting in a global environment
  2. Collaborate and drive the budgeting process ensuring realistic alignment on aggressive growth plans with a focus on execution and achievable objectives
  3. Partner with sales, services, sales operations and finance teams creating and managing short and long term KPIs, forecasts, and business/Go To Market models
  4. You will be responsible for the planning and forecasting of our professional services and sales partner organizations’ resources and non-compensation expenses
  5. Responsibilities include but are not limited to sizing and forecasting our partner programs such as our rebate programs, capacity planning for our professional services teams including our subcontractor usage, and modelling and forecasting our professional services revenue

Skills

Required

  • FP&A experience
  • SaaS experience
  • public company experience
  • managing stakeholders
  • financial modeling
  • budgeting
  • forecasting
  • KPI development
  • business modeling
  • Go To Market models
  • resource planning
  • expense management
  • partner program modeling
  • capacity planning
  • revenue forecasting
  • P&L management
  • forecast accuracy
  • monthly close process
  • accrual review
  • reconciliation
  • presentation skills
  • communication skills

Nice to have

  • MBA or advanced degree
  • Professional Services experience
  • Partner Support experience
  • initiative
  • creativity in problem solving
  • analytical mindset
  • understanding of partner rebate programs
  • understanding of professional services capacity planning
  • understanding of professional services revenue drivers
  • understanding of commission structures
  • translating sophisticated data into practical insights
  • strong eye for business
  • critical thinking
  • driving financial performance
  • optimizing resources
  • Tableau
  • Salesforce
  • NetSuite
  • Pigment
  • BigQuery
  • business intelligence platforms
  • AI usage to increase productivity and gain efficiencies
  • strong work ethic
  • autonomous work
  • collaborative work

What the JD emphasized

  • managing/forecasting our professional services and sales partner organizations
  • planning, budgeting, and forecasting
  • forecasting of our professional services and sales partner organizations’ resources and non-compensation expenses
  • forecasting our partner programs
  • capacity planning for our professional services teams
  • modelling and forecasting our professional services revenue
  • forecast accuracy
  • reconciling actuals vs forecast