Firmware Phy Customer Success Engineer

NVIDIA NVIDIA · Semiconductors · Santa Clara, CA

NVIDIA is seeking a Firmware Design Engineer to work on AI infrastructure, focusing on PHY-layer issues for networking devices. The role involves debugging, customer support, and collaboration with various design teams.

What you'd actually do

  1. Debug, Analyze and Solve PHY-layer issues over our cutting-edge networking devices, enhancing performance and reliability in our products.
  2. Work with our application teams and support our customers.
  3. Collaborate with the architecture, HW, and SW design teams to Solve complex issues.
  4. Debug and screen HW/FW/SW issues
  5. Take an active part in silicon bring-up and SW development phases.

Skills

Required

  • B.Sc. or M.Sc. in Electrical or Computer Engineering or equivalent experience
  • 5+ years of relevant experience
  • Experience working with Costumer issues
  • Ability to work with interrupts and dynamic environment with good spirit.
  • Excellent English verbal and written communication skills
  • Proficient programming in C
  • Debugging experience and ability to investigate and triage difficult problems in embedded FW
  • Good communication skills and the ability to work with people across several countries

Nice to have

  • Proficient in Python and Data analysis
  • Good understanding of SerDes operation
  • Experience with developing the physical layer of communication protocols
  • Knowledgeable of Hardware/Software Development Process
  • Strong collaborative and interpersonal skills, with an ability to successfully guide and influence

What the JD emphasized

  • Firmware Design Engineer
  • PHY-layer issues
  • customer issues
  • embedded FW