Fleet Operations Specialist

Applied Intuition Applied Intuition · Robotics · Tokyo, Japan · Vehicle Operations

This role is for a Fleet Operations Specialist focused on managing frontline operators and ensuring efficient execution of daily shift activities for autonomous vehicle testing operations. Responsibilities include leading operators, overseeing vehicle fleet maintenance and logistics, developing daily run plans, managing escalations, and ensuring compliance with safety and legal standards. The role requires experience in operations, field team leadership, and vehicle/fleet coordination, with a strong emphasis on safety and problem-solving.

What you'd actually do

  1. Lead and support a team of operators during your assigned shift, ensuring clarity of responsibilities and strict adherence to safety protocols.
  2. Oversee the maintenance, inspection, and general health of the vehicle fleet to ensure maximum uptime for testing.
  3. Manage end-to-end logistics including route planning, long-distance testing, and equipment transport.
  4. Develop daily run plans aligned to data collection quotas; track disengagement rates and report root causes to engineering.
  5. Own shift-level people management responsibilities, including attendance tracking, policy adherence, and coaching on performance or conduct

Skills

Required

  • 3+ years of experience in operations, field team leadership, or vehicle/fleet coordination
  • Proven track record in managing vehicle maintenance, driver shifts, or complex logistical scheduling.
  • Experience guiding frontline teams in a dynamic, tech-driven environment
  • A proactive and hands-on approach to problem-solving, conflict resolution, and team support
  • Safety-first mindset with a track record in high-pressure environments.

Nice to have

  • Experience working with autonomous vehicles, automotive testing, or robotics systems
  • Familiarity with Fleet Management Systems (e.g., Fleetio), Jira, Slack, Confluence, and Google Workspace
  • Strong leadership, communication, and team management skills
  • Knowledge of basic telemetry systems, software deployment processes, or AV health tools
  • Experience supporting multi-program vehicle operations in a cross-functional setting
  • Familiarity with vehicle testing workflows, shift scheduling, and operations documentation
  • Certified Operation Manager (運行管理者) qualification in Japan (Freight or Passenger).

What the JD emphasized

  • ensure safety, quality, and consistency in AV testing operations
  • strict adherence to safety protocols
  • Safety-first mindset with a track record in high-pressure environments
  • Ensure all operations comply with Japanese road laws and internal safety standards