Food Service Team Leader

Target Target · Retail · Santa Ana, CA

This is a Food Service Team Leader role at Target. Responsibilities include managing a team, ensuring guest experience, maintaining food safety and inventory, and driving sales goals within the Food & Beverage department. The role involves training, coaching, and holding team members accountable for operational standards and guest service. It also includes managing daily workload, assessing back-of-house operations, and adhering to food safety and brand standards.

What you'd actually do

  1. Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
  2. Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
  3. Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
  4. Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
  5. Understand sales goals, plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement, including planning food service transitions, revisions, sales plans, sampling, promotions and price change workload.

Skills

Required

  • Guest service fundamentals
  • Food & Beverage business fundamentals
  • Planning department's daily/weekly workload
  • Leading a team of hourly team members
  • Food safety requirements
  • Inventory management procedures
  • Ethical conduct, safety and compliance

Nice to have

  • Interviewing
  • Training
  • Coaching
  • Evaluating
  • Retaining
  • Developing talent
  • Starbucks and Pizza Hut Brand Standards