Forward Deployed Engineer

Monday.com Monday.com · Enterprise · London, United Kingdom · Delivery & Solutions

This role involves embedding with high-value enterprise customers to lead AI-powered transformations, acting as a technical architect and strategic partner. The engineer will define AI-driven goals, design solutions using monday.com and AI, and influence product roadmap based on customer insights. The role requires strong systems thinking and fluency in AI concepts, with a focus on translating complex real-world problems into actionable product feedback and driving scaled rollouts.

What you'd actually do

  1. Embedded with executive and technical teams to define AI-driven transformation goals, design end-to-end solutions using monday.com and AI, and own the full delivery cycle from discovery through scaled rollout.
  2. Act as the technical authority across Sales and CS on strategic accounts. Guide solution positioning, elevate teams' AI literacy, and translate customer patterns into structured product feedback and PRDs.
  3. Design sophisticated workflows, configurations, and automations. Prototype custom solutions, including advanced scripting and integrations into the customer's broader tech stack, and ensure measurable adoption.

Skills

Required

  • Background in Solution Architecture, Solution Engineering, or Software Engineering
  • Strong systems thinking and architectural judgment
  • Fluent in AI concepts and tooling (LLMs, automation, workflows)
  • Direct experience engaging with C-suite and senior enterprise stakeholders across complex, ambiguous environments
  • Proven ability to influence decisions and drive outcomes without formal authority
  • Entrepreneurial mindset

Nice to have

  • coding is a plus

What the JD emphasized

  • lead AI-powered transformations
  • define AI-driven transformation goals
  • design end-to-end solutions using monday.com and AI
  • own the full delivery cycle
  • translate customer patterns into structured product feedback and PRDs
  • Fluent in AI concepts and tooling (LLMs, automation, workflows)
  • coding is a plus, not a requirement

Other signals

  • AI-powered transformations
  • design end-to-end solutions using monday.com and AI
  • translate customer patterns into structured product feedback and PRDs
  • Fluent in AI concepts and tooling (LLMs, automation, workflows)