Forward Deployed Engineer, Infrastructure Specialist

Cohere Cohere · AI Frontier · Dubai, United Arab Emirates · Agentic Platform

This role focuses on deploying Cohere's secure AI platform, North, within enterprise client environments. It involves leading end-to-end deployments, partnering with IT teams, designing strategies, troubleshooting issues, and developing training materials. The role requires strong expertise in enterprise software deployment, cloud infrastructure, Kubernetes, and DevOps practices, with a deep understanding of both AI technologies and enterprise IT infrastructure.

What you'd actually do

  1. Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.
  2. Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
  3. Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.
  4. Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.
  5. Develop training materials and conduct sessions to empower users to adopt North’s capabilities effectively.

Skills

Required

  • 3+ years of experience deploying enterprise software in private/hybrid cloud environments
  • Fluent in both English and Arabic
  • Strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization
  • Proven experience administering production Kubernetes clusters and expertise with Helm
  • Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control
  • Excellent problem-solving skills
  • Attention to detail
  • Ability to collaborate with cross-functional teams

Nice to have

  • track record of successful enterprise-level deployments
  • adaptable
  • passionate about leveraging AI to drive organizational success

What the JD emphasized

  • deploying enterprise software
  • AI technologies and enterprise IT infrastructure