Forward Deployed Engineer, Prompt Specialist

Cohere Cohere · AI Frontier · Toronto, ON · Agentic Platform

Cohere is seeking a Forward Deployed Engineer, Prompt Specialist to help enterprises securely harness AI in mission-critical environments. This role involves acting as a bridge between Cohere's North platform and enterprise engineering teams, guiding engineers to deliver scalable agentic AI solutions in sectors like finance, healthcare, and telecommunications. The role focuses on prompt optimization, tool development and evaluation, core agent development, and designing customer-centric solutions.

What you'd actually do

  1. Prompt Optimization: Review, refine, and iterate on prompts for Cohere’s Command model to enhance performance across diverse customer agents and use cases.
  2. Tool Development & Evaluation: Collaborate with clients to refine custom tools and conduct rigorous evaluations to ensure alignment with their objectives.
  3. Core Agent Development: Contribute to defining and shaping core agents for out-of-the-box (OOTB) deployment on Cohere’s North platform, driving innovation in agent capabilities.
  4. Customer-Centric Solutions: Deeply understand customer business needs, then design and build tailored agents that deliver measurable improvements to their operations.
  5. Metric-Driven Collaboration: Partner directly with customers to define and track key metrics. Quality, efficiency, and accuracy— ensuring agents meet and exceed their goals.

Skills

Required

  • LLM-powered agents in production
  • scalability
  • real-world impact
  • enterprise solutions
  • software engineering
  • machine learning
  • analytics
  • NLP

Nice to have

  • prompt engineering
  • tool development
  • agent development
  • customer collaboration
  • metric definition and tracking

What the JD emphasized

  • deploying LLM-powered agents in production environments
  • scalability
  • real-world impact
  • agent-based solutions
  • enterprise settings
  • software engineering and machine learning
  • technical and business needs

Other signals

  • customer-facing AI solutions
  • enterprise AI adoption
  • agentic AI