Forward Deployed Gtme

Clay · Vertical AI · New York, NY · CX

This role is for a Forward Deployed GTME at Clay, focusing on implementing and launching AI-powered workflows for large enterprise customers. The role involves end-to-end ownership of implementations, from discovery and solution design to build, launch, and handoff, working closely with customers and internal teams to turn business goals into durable systems.

What you'd actually do

  1. Run structured discovery with a range of personas (ICs to VP/C-level) across RevOps, Marketing Ops, Sales, and CS, translating business goals into clear scopes, requirements, and success metrics
  2. Design end-to-end Clay workflows and architectures that plug into existing GTM stacks (CRM, MAP, data tools)
  3. Build complex workflows in Clay (lists, enrichment, automations, AI prompts, audiences, and reporting) and document them so customers and internal teams can maintain them after handoff
  4. Own implementations from kickoff through go-live: project plans, timelines, communication cadences, and risk management
  5. Align cross-functional enterprise stakeholders, keep projects unblocked, and juggle multiple engagements simultaneously without dropping the details

Skills

Required

  • 3–7+ years in an Enterprise customer-facing, implementation, or consulting role
  • Deeply hands-on with GTM tools (Salesforce/HubSpot, Marketo, Outreach/Salesloft, data enrichment, analytics)
  • Proven track record running multi-stakeholder projects end-to-end in mid-market or enterprise accounts
  • Excellent communicator who can simplify complex concepts and drive alignment from hands-on admins to the C-suite
  • Energized by ambiguity and building from scratch; process-light, outcome-heavy environments are where you thrive
  • You like being both strategic and in the weeds: happy to lead the meeting and build the workflow

Nice to have

  • Prior Clay experience or hands-on experience with workflow orchestration/AI tools
  • RevOps, Marketing Ops, or Sales Ops background
  • consulting or agency experience
  • exposure to AI tools or prompt design

What the JD emphasized

  • AI multiplier
  • build leverage with it

Other signals

  • customer implementations
  • workflow automation
  • AI prompts