Forward Deployed Infrastructure Engineer - US Government

Palantir Palantir · Enterprise · Honolulu, HI · Delta

This role focuses on building, operating, and maintaining high-performance, scalable, and reliable services for Palantir platforms, products, and deployments. It involves software development, support, operations, debugging, optimization, and automation of infrastructure and services, with an emphasis on long-term reliability and scalability. While AI/LLM technology is mentioned as a tool, the core of the role is infrastructure engineering and operations, not AI model development or research.

What you'd actually do

  1. Handle support and operations of Palantir software, including monitoring and alerting, configuration management, and upgrades
  2. Deploy new Palantir products at customer deployments and perform migrations to the latest infrastructure types
  3. Debug, improve, and optimize Palantir’s services and infrastructure with a focus on long-term reliability and scalability
  4. Reduce manual operations and automate workflows, processes, and/or runbooks where possible
  5. Provide technical troubleshooting support for production issues, ensuring timely resolution and minimal impact on operations. Participate in a support on-call schedule.

Skills

Required

  • Strong engineering background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
  • Strong coder with shown proficiency in programming languages such as Java, Go, Python, JavaScript, or similar languages.
  • Active US Security Clearance at or above the Top Secret level

Nice to have

  • Confidence in troubleshooting complex systems issues independently using observability tools and service logs.
  • Ability to identify and automate highly manual tasks, driving ongoing improvements within and across teams.
  • Comfort with large scale production systems and technologies - for example, load balancing, monitoring, distributed systems, or configuration management.
  • Proficiency with programming languages such as Java, Python, Bash, JavaScript, Go or similar languages and be comfortable coding and/or utilizing tooling built in these languages
  • Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives and iteration with users.
  • Excellent communication and interpersonal skills, with the ability to work effectively in multi-functional teams.

What the JD emphasized

  • Active US Security Clearance at or above the Top Secret level