Foundry Customer Integration Engineer

at Intel · Industrial · Leixlip, Ireland

Customer Integration Engineer role in the semiconductor industry, focusing on process integration, yield improvement, and customer support for advanced node technologies. Requires extensive experience in FEOL Process Integration and semiconductor development/manufacturing.

What you'd actually do

  1. Critical Responsibility will be for identifying recurring patterns and learnings from customer engagements, abstracting these into foundry standards, systemising, automating and proliferating them across other technologies and customers.
  2. Be the DRI (Directly Responsible Individual) to support customer improvement projects and respond to process issues on behalf of the customer.
  3. Will be responsible for regular communication with the customer and from the customer to the factory.
  4. Be the single point of contact for FEOL or BEOL process integration issues for customer.
  5. Collaborate with Technology Development team to import new technology to Customer Products.

Skills

Required

  • advanced node semiconductor industry
  • FEOL Process Integration
  • advanced node semiconductor development
  • high-volume manufacturing
  • problem-solving
  • self-initiative
  • self-learning
  • autonomy
  • multi-functional teams
  • multi-cultural teams
  • identifying patterns
  • abstracting key learnings
  • systemise best practices
  • proliferate best practices
  • excellent communications skills
  • distil complex information
  • ownership for problems
  • tolerance for ambiguity

Nice to have

  • Master's or Ph.D.
  • Electrical Engineering
  • Physics
  • Materials Science
  • project/program management
  • advanced problem solving
  • interpersonal skills
  • influencing
  • engaging
  • motivating
  • new semiconductor technology development
  • module processes
  • lithography
  • dry etch
  • wet etch
  • CMP
  • thin films
  • metrology

What the JD emphasized

  • Critical Responsibility
  • Must be highly organised
  • Must demonstrate excellent communications skills
  • Must possess a high degree of ownership
Read full job description

Job Details:

Job Description:

Customer Integration engineers' **responsibilities **include (but not limited to):

  • Critical Responsibility will be for identifying recurring patterns and learnings from customer engagements, abstracting these into foundry standards, systemising, automating and proliferating them across other technologies and customers.
  • Be the DRI (Directly Responsible Individual) to support customer improvement projects and respond to process issues on behalf of the customer.
  • Will be responsible for regular communication with the customer and from the customer to the factory.
  • Be the single point of contact for FEOL or BEOL process integration issues for customer.
  • Collaborate with Technology Development team to import new technology to Customer Products.
  • Work with FEOL/BEOL Integration, Device, Defect Reduction and Yield Analysis team members to identify root cause of yield/performance issues and implement mitigation plan in defined timeline to meet committed production yield/performance targets and to support fast paced yield ramp-up in high-volume manufacturing phases.
  • Own engineering projects to improve product yield, quality, performance and to reduce wafer cost.

Candidate should possess the following **behavioural **skills:

  • Problem-solving technique with strong self-initiative and self-learning capabilities.
  • Comfortable working with a high degree of autonomy
  • Ability to work with multi-functional, multi-cultural teams.
  • Must be highly organised with the ability to identify patterns from customer-specific issues, abstract key learnings, and systemise and proliferate best practices across teams and technologies.
  • Must demonstrate excellent communications skills and the ability to distil complex information in to easily understandable messages.
  • Must possess a high degree of ownership for problems with a high tolerance for ambiguity.

Qualifications:

**Minimum **Qualifications:

  • Bachelor's degree in science and engineering major.
  • 15+ years' experience in advanced node semiconductor industry in FEOL Process Integration.
  • 15+ years' experience in advanced node semiconductor development or high-volume manufacturing.

**Preferred **Qualifications:

  • Advanced degree (Master's or Ph.D.) in Electrical Engineering, Physics or Materials Science major is preferred.
  • Other related science and engineering degrees can be considered based on industry experience.
  • Experience in project/program management and advanced problem solving.
  • Demonstrated interpersonal skills including influencing, engaging, and motivating.
  • Experience in new semiconductor technology development.
  • Solid understanding and collaboration experience with module processes including lithography, dry etch, wet etch, CMP, thin films and metrology.

Job Type:

Experienced Hire

Shift:

Shift 1 (Ireland)

Primary Location:

Ireland, Leixlip

Additional Locations:

Business group:

Intel Foundry strives to make every facet of semiconductor manufacturing state-of-the-art while delighting our customers -- from delivering cutting-edge silicon process and packaging technology leadership for the AI era, enabling our customers to design leadership products, global manufacturing scale and supply chain, through the continuous yield improvements to advanced packaging all the way to final test and assembly. We ensure our foundry customers' products receive our utmost focus in terms of service, technology enablement and capacity commitments. Employees in the Foundry Technology Manufacturing are part of a worldwide factory network that designs, develops, manufactures, and assembly/test packages the compute devices to improve the lives of every person on Earth.

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change.