Job Details:
Job Description:
Join Customer Engineering and play a pivotal role in Intel’s transition from IDM to Foundry.
Customer Engineering is an integral part of MDCE (Manufacturing Development and Customer Engineering) which is responsible for both improving yield and performance on high volume manufacturing technologies and supporting all Intel’s customers.
Customer Engineering works with our foundry customers to ensure they receive world class service.
This job requisition seeks a fab integration Customer Engineering role in the MDCE Customer Engineering organization, especially own customer NPI (New Product Introduction) to deliver Si to customers on time with high quality, reporting to a Customer Engineering manager. Selected candidates will work closely with internal teams and external customers to ensure seamless technology integration and customer satisfaction.
Customer NPI Integration engineers' responsibilities include (but not limited to): • Own end-to-end NPI (New Product Introduction) execution from customer technology enablement and tape-out support through HVM (high-volume manufacturing) readiness, and perform product-specific process optimizations to meet foundry customers' specifications. Collaborate with cross-functional teams to understand customer requirements and translate them into tailored solutions. • Manage NPI schedules, milestones, and deliverables, ensuring on time readiness for customer builds and production ramps. Coordinate customer engagements for NPI status updates, technical issue resolution, data reviews, and change communication. Provide regular project status updates and progress reporting to stakeholders. • Ensure readiness of process flows, controls, and monitors, including SPC/FDC strategies, inline metrics, test structures, and SORT programs. • Own NPI risk assessment and escalation, proactively identifying yield, reliability, and schedule risks and aligning mitigation plans with stakeholders. Support PDK silicon validation and silicon-to-model correlation, where applicable, during early product learning. • Work with MDCE/Fab Integration, Device, Fab modules, Production, Metrology, and Defect team members to identify root cause of yield/performance issues and implement mitigation plan in defined timeline to meet committed Si delivery during early lots and yield/performance targets and to support fast paced yield ramp-up in high-volume manufacturing phases. • Critical Responsibility will be for identifying recurring patterns and learnings from customer engagements, abstracting these into foundry standards, systemising, automating and proliferating them across other technologies and customers. • Transition products from NPI to sustaining ownership, ensuring robust documentation, handoff, and long-term manufacturability. • Promote foundry best practices for customer engagement, change management, and NPI execution discipline.
Professional traits:
• Excellent written and verbal communication skills to convey complex technical topics to both technical and nontechnical audiences.
• Problem-solving technique with strong self-initiative and self-learning capabilities. Comfortable working with a high degree of autonomy • Ability to work with multi-functional, multi-cultural teams. • Must be highly organised with the ability to identify patterns from customer-specific issues, abstract key learnings, and systemise and proliferate best practices across teams and technologies. • Must possess a high degree of ownership for problems with a high tolerance for ambiguity.
Qualifications:
Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
Minimum Qualifications: • Bachelor's degree in Electrical Engineering, Materials Science, Physics, or related STEM field; advanced degree preferred. • 7+ years' experience in advanced node semiconductor industry in FEOL and/or BEOL Process Integration. • 7+ years of experience in semiconductor manufacturing with hands-on ownership of NPI / technology or product ramp in a foundry or IDM environment. • 5+ years of: Strong background in process integration, device engineering, yield engineering, or manufacturing, including advanced technology nodes. • 5+ years of: Strong project management skills with ability to manage timelines, risks, and deliverables across multiple stakeholders.
Preferred Qualifications: • Advanced degree (Master's or Ph.D.) in Electrical Engineering, Physics or Materials Science major is preferred. Other related science and engineering degrees can be considered based on industry experience. • Experience leading cross-functional teams (FEOL/BEOL, device, yield, defect reduction, manufacturing, test) to resolve complex technical issues. • Understanding and collaboration experience with module processes including lithography, dry etch, wet etch, CMP, thin films and metrology. • Experience in project/program management and advanced problem solving.
Job Type:
Experienced Hire
Shift:
Shift 1 (United States of America)
Primary Location:
US, Arizona, Phoenix
Additional Locations:
Business group:
Intel Foundry strives to make every facet of semiconductor manufacturing state-of-the-art while delighting our customers -- from delivering cutting-edge silicon process and packaging technology leadership for the AI era, enabling our customers to design leadership products, global manufacturing scale and supply chain, through the continuous yield improvements to advanced packaging all the way to final test and assembly. We ensure our foundry customers' products receive our utmost focus in terms of service, technology enablement and capacity commitments. Employees in the Foundry Technology Manufacturing are part of a worldwide factory network that designs, develops, manufactures, and assembly/test packages the compute devices to improve the lives of every person on Earth.
Posting Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Position of Trust
N/A
Benefits
We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation. Find out more about the benefits of working at Intel.
Annual Salary Range for jobs which could be performed in the US: $155,520.00-219,550.00 USD
The range displayed on this job posting reflects the minimum and maximum target compensation for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific compensation range for your preferred location during the hiring process.
Work Model for this Role
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change.
- ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.