Front Office Reception Coordinator (2-3 Month Fixed Term)

Oura Oura · Consumer · San Francisco, CA +1 · Leadership

This is a Front Office Reception Coordinator role at Oura, a consumer health tech company. The role involves managing the front desk, visitor reception, access control, mail/shipping, and providing administrative support for meetings and events. It is an entry-level, on-site position with a fixed term of 2-3 months.

What you'd actually do

  1. Be the First Impression: Warmly welcome new hires, visitors, clients, and candidates, ensuring they have a 5-star experience from the moment they step off the elevator.
  2. Security & Badging: Own the badging system end-to-end. You will create badges for new hires, manage access for existing employees, and ensure all visitor logs are accurate and secure.
  3. Space Maintenance: Ensure the reception area, lobby, and main conference rooms are tidy, stocked, and presentable throughout the day.
  4. Shipping & Receiving: Serve as the primary point of contact for all couriers (FedEx, UPS, DHL, USPS). Manage all incoming and outgoing mail, packages & deliveries.
  5. Tracking: Maintain detailed mailroom logs to track high-value items and ensure prompt delivery to the correct internal teams.

Skills

Required

  • At least 1 year of experience in general administrative duties, customer service, or hospitality.
  • Ability to learn new software quickly
  • Strong project management skills with an ability to multitask effectively.
  • You are proactive and solution-oriented. When an issue arises, you find a way to fix it.
  • Ability to handle sensitive information (such as new hire details or executive meetings) with total confidentiality.
  • You have an appreciation for a fast-paced startup environment and a "can-do" attitude—no task is too small if it helps the team succeed.

Nice to have

  • Bachelor’s degree or equivalent preferred.
  • experience with G-Suite (Gmail, Calendar, Docs) and Slack is highly preferred.