Fulfillment Operations Team Leader - Glendale, Co

Target Target · Retail · Glendale, CO

Target is seeking a Fulfillment Operations Team Leader to manage a team responsible for picking, prepping, packing, sorting, and shipping products. This role focuses on ensuring efficient and accurate order fulfillment to meet guest expectations, while also developing and coaching team members. Responsibilities include managing workload, driving operational goals, and upholding Target's standards for guest experience, safety, and compliance.

What you'd actually do

  1. Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
  2. Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations
  3. Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
  4. Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
  5. Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard.

Skills

Required

  • Team leadership
  • Guest service
  • Operations management
  • Process improvement
  • Coaching and development
  • Performance management
  • Workload planning
  • Compliance
  • Safety protocols

Nice to have

  • Retail experience
  • Inventory management
  • Sales trend analysis
  • Food safety guidelines
  • Key carrier responsibilities