Fulfillment Operations Team Leader - Parker, Co

Target Target · Retail · Parker, CO

Target is seeking a Fulfillment Operations Team Leader in Parker, CO. This role focuses on leading a team to ensure efficient and accurate fulfillment of guest orders, including picking, prepping, packing, sorting, and shipping products. Responsibilities include driving team performance, maintaining guest experience standards, managing workload, and ensuring operational efficiency and safety.

What you'd actually do

  1. Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
  2. Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations
  3. Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
  4. Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
  5. Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard.

Skills

Required

  • Team leadership
  • Operations management
  • Guest service
  • Process improvement
  • Performance management
  • Workload planning
  • Safety compliance

Nice to have

  • Retail experience
  • Inventory management
  • Coaching and development
  • Talent acquisition