Global Benefits Specialist

Palantir Palantir · Enterprise · New York, NY · People

This role is for a Global Benefits Specialist at Palantir, responsible for day-to-day benefit administration, compliance, and employee support. The role requires an outcome-oriented individual with strong attention to detail, critical thinking, and customer service skills, focusing on US benefits compliance and managing a high volume of case work while iterating on processes. Experience with HRIS/Benefit administration in Workday is preferred.

What you'd actually do

  1. Act as a first point of contact and ongoing resource for employee questions, including healthcare, dental, vision, life and disability insurance, commuter, and wellbeing benefit enrollments/changes, and eligibility.
  2. Manage benefit operations and benefit compliance for US plans, including enrollments, files, invoicing, vendor management, compliance reporting and employee experience across multiple populations of in-office and remote employees.
  3. Support benefit renewals (census files, employee outreach and vendor communication, enrollments, file feeds etc.).
  4. Manage point solutions and vendor relationships, plus employee questions and stakeholder communication.
  5. Cultivate and manage relationships with carriers and cross-functional partners (Payroll, Mobility, etc.) to ensure delivery of high quality and legally compliant programs.

Skills

Required

  • US Benefits Administration
  • US Benefits Compliance
  • HRIS/Benefit administration experience
  • Workday

Nice to have

  • Strong communication and interpersonal skills
  • Attention to detail
  • Operational excellence
  • Ability to balance competing priorities
  • Ability to operate both independently and collaboratively
  • Handle ambiguity
  • Tackle open-ended problems
  • Ability to give/accept feedback
  • Iterate on programs
  • Comfortable supporting a global population in multiple time zones

What the JD emphasized

  • US benefits compliance
  • 2-3+ years experience in US Benefits Administration and Compliance
  • 2+ years of benefit or HR experience