About the Role
As a Franchisee Account Manager, you will manage our most influential franchise merchant relationships for the largest brands in the world. You will be working closely with our existing team of Account Managers who have laid a strong relationship foundation with corporate brand teams. You will be responsible for the creation and development of relationships with key franchisee groups within these brands, to help them grow. You’ll own a portfolio of high-value franchise groups and drive outcomes across net acquisition, demand generation, and trip growth metrics.
What You'll Do
- Build relationships. Lead day-to-day interactions with key decision-makers within your managed book of franchise groups
- Increase product adoption and secure marketing investment. Clearly communicate the value of our products with a lens of creativity to differentiate our offerings
- Highlight key operational opportunities within your managed book of franchise groups and develop clear strategies to drive positive change
- Partner with cross-functional teams. Be the voice of the customer and seamlessly navigate internal processes
- Handle the big picture and the tiny details. You are organized, timely and ensure nothing gets missed; you are also attuned to strategy and consistently come up with new ways to create or contribute to our partnerships
- Navigate difficult partner conversations and internal roadblocks
- Bring your analytical A-game. Develop analyses with Global Partner Ops Analysts to understand trends, provide meaningful insights, and track the impact of initiatives against our goals.
- Participate and/or contribute to recurring business reviews, as required, highlighting progress and remaining opportunities and driving product adoption
Basic Qualfications
- 4+ years of experience in account management, consultative sales, digital media, or business development
- Strong consultative selling skills, with a track record of managing complex partnerships and driving product adoption
- Excellent communication, presentation, and relationship management skills across multiple levels of an organization
- Proficient in using data and insights to inform strategy, influence stakeholders, and measure impact
- Highly organized with strong pipeline management and the ability to balance short- and mid-term priorities
- Proficiency in Salesforce and Excel
- Bachelor’s degree or equivalent experience
Preferred Qualfications
- Experience with enterprise partnerships or working with franchise organizations in a consultative sales setting
- Background in food delivery, restaurant advertising, or third-party marketplaces
- Ability to build and execute joint business plans, prioritize growth initiatives, and align stakeholders around a strategic vision
- Fast-paced, adaptable mindset with a high degree of resourcefulness and ownership
For Canada-based roles: The total on-target earnings (OTE) range for this position is: CAD $124,286 - $138,571. The OTE includes a base salary range of CAD$87,000 per year - CAD$97,000 per year and an annualized cash variable incentive target range of CAD $37,286 - $41,571
You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.