The Global Design Guidelines & Engagement Lead is a pivotal leadership role responsible for developing, maintaining, and evolving Meta’s global design guidelines. This position ensures consistency, quality, and compliance across all workplace, culinary, and design innovation projects, aligning design standards with the company’s brand and strategic objectives. By acting as a central steward of workplace design and collaborating with cross-functional partners, the Lead drives the adoption of best-in-class practices throughout Meta’s global portfolio, ensuring that Meta’s physical environments consistently reflect company values, support operational priorities, and set new benchmarks for quality and innovation. Collaborates closely with: Global Design Execution Lead, Global Design Innovation Lead, Global Culinary Design Lead, Environment, Health & Safety, Security, Sustainability, Technology, Facilities Operations and Engineering, and external vendors. Strategic direction for global design standards/guidelines and their impact on business outcomes.
Responsibilities
Global Standards Development & Maintenance: Lead the creation, documentation, and continual refinement of comprehensive design guidelines for all Meta projects. This includes early space programming templates and process Ensure guidelines reflect industry trends, regulatory requirements, and company values—efficiency, sustainability, inclusivity, and innovation Ownership of the space programming template and the end-to-end programming process - documentation, governance, and continuous improvements Cross-Functional Alignment & Collaboration: Liaise with cross functional partners (Design Execution, Innovation, Culinary, Facilities, EH&S, Technology, Operations) to align standards with business objectives and site operational models and for the seamless integration of design requirements Facilitate reviews and workshops to gather input, address challenges, and ensure guidelines are practical and actionable Quality Assurance & Compliance: Manage implementation of design guidelines, ensuring consistency, quality, and compliance with health, safety, accessibility, and regulatory standards Partner with Design Execution lead, project managers, architects, and consultants to monitor adherence and resolve deviations Contribute to cataloging regional and global design partners including Architects, and Subject Matter Expert Consultants that supports design value, quality and compliance Innovation & Continuous Improvement: Integrate new features, technologies, and methodologies into guidelines in collaboration with Design Innovation and Execution teams Analyze operational data including occupancy and utilization metrics, employee feedback, and industry benchmarks to drive improvement and future-proof standards Drive guideline design performance criteria that allows for accommodating, modular, and scalable solutions at the region, market and team programming levels Validate design guideline content platform for performance and cost and lead effort to integrate of AI tooling and platform enhancements Design Direction & Collaboration: Collaborate with Global Design Strategy Lead, Research and industry leaders in visioning sessions to inform Meta’s overall design direction and promote accommodating workstyles Integrate culinary spaces into workplace design, enhancing employee experience and operational success Documentation & Communication: Maintain clear, accessible documentation of guidelines, updates, and rationale Act as primary communicator and advocate for design standards, providing training and support to stakeholders Vendor & Stakeholder Management: Consult with Design Execution lead on design vendor selection, evaluation, and onboarding to ensure alignment with Meta’s standards Oversee Meta’s relationship with Design Guidelines technology platform vendor to ensure product performance and cost efficiencies Identify key architectural product manufacturers that meet Meta’s sustainability, costing and performance criteria and participate in product pricing negotiationsProject Record Documentation & Project Close-Out Lead Cross Functional collaboration to build and manage As-Built and Project Close-out governance and standards Oversee vendors contracted to manage day-to-day as-built and Building Information Modeling programs Commitment to sustainability, inclusivity, and innovation in design Strategic direction for global design standards/guidelines and their impact on business outcomes Travel, as required, to support global initiatives
Qualifications
8+ years of experience in design-related roles, with a focus on guideline development, quality assurance, or project management Proven experience in leading cross-functional teams and managing complex, multi-site projects in a deadline-focused, global environment Experience in regulatory compliance, vendor management, and stakeholder engagement Proven organizational, interpersonal, and communication skills High level of computer literacy and proficiency in key design and documentation tools (Revit, AutoCAD, MS Word, Excel, PowerPoint, MS Project) Proven analytical skills to evaluate data, feedback, and industry trends for continuous improvement College degree or equivalent practical experience in Design Management, Architecture, Project Management, or related field Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies Expertise in developing, implementing, and maintaining design guidelines across wide-ranging environments Proven experience in planning, decision-making, and problem-solving