Global Mobility & Immigration Partner

DoorDash DoorDash · Consumer · San Francisco, CA · 262 People Operations

This role manages the day-to-day US immigration cases, including work visas and green cards, in partnership with employees, managers, recruiters, and vendors. It involves reviewing petitions, monitoring inboxes, serving as a point of contact for guidance, and contributing to scalable practices and program enhancements. The role also involves partnering with cross-functional teams like Legal and Talent Acquisition to ensure alignment and compliance. A key aspect is the thoughtful use of AI tools to enhance efficiency, insights, and impact within the immigration program.

What you'd actually do

  1. Manage day-to-day immigration cases (work visas, green cards, compliance tracking) in close partnership with employees, managers, recruiters, and vendors to ensure timely, compliant, and employee-friendly processes.
  2. Review immigration petitions and applications for accuracy.
  3. Monitor shared inboxes and escalate issues as needed to ensure timely resolution.
  4. Serve as the first point of contact for stakeholders, providing clear guidance on immigration processes, policies, and timelines.
  5. Partner with cross-functional teams (Legal, Talent Acquisition) and the rest of the GMI team to ensure alignment and compliance.

Skills

Required

  • 3-5 years of experience in US immigration
  • Supported high-volume immigration programs
  • Extensive experience with US immigration categories (H-1B, L-1, TN, O-1, PERM, green card)
  • Experience with Americas immigration, particularly Canada and Mexico
  • Able to manage multiple cases at once with accuracy and care
  • Communicate clearly and collaboratively with employees and partners
  • Experience with case management systems or centralized vendor platforms

Nice to have

  • thrive in a fast-paced, changing environment
  • eager to grow your scope over time
  • collaborative team player
  • continuously improving how immigration programs operate

What the JD emphasized

  • high-volume Americas immigration program
  • high-volume immigration programs
  • heightened compliance expectations
  • AI tools to enhance efficiency