Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for payroll processing controllership to consistently deliver accurate and timely employee payments with a global mindset. Ensures high data integrity using targeted audits and takes appropriate action to resolve issue/risk. Proactively identifies process and data risk. Provides timely support to internal and external key stakeholder requests. Participates in projects to deliver process improvements. Demonstrates broad industry and payroll knowledge, systems expertise and experience. Works with moderate guidance in own area of knowledge and contributes expertise to improve processes and strengthen controls.
Job Description
Core Responsibilities
- Assist with end-to-end U.S. and global payroll processing for over 60,000 employees globally through auditing and collaboration with payroll vendors, including payroll submittal.
- Conduct audits and identify risks to prevent issues with accuracy, timeliness and production.
- Resolve escalated payroll cases utilizing research and knowledge.
- Develop and maintain deep subject-matter expertise in Workday, UKG and ADP payroll and timekeeping systems.
- Demonstrates essential business skills, including critical thinking, analytical ability, self‑management, organization, attention to detail, and independent task execution.
- Exercises independent judgment on important issues and handles confidential information with discretion.
- Takes ownership of assigned tasks and resolves issues independently whenever possible.
- Escalates critical problems promptly, providing clear documentation and recommended solutions.
- Communicates proactively with leadership and peers, ensuring responses within two business days and status updates aligned to SLA expectations.
- Proactively identifies process improvements and shares recommendations with the payroll team.
- Support testing and validation for system enhancements, vendor updates, and understand payroll configurations.
- Serve as a Payroll and Workday SME.
- Facilitate and support global payroll process performance and controllership.
- Identify and implement process improvements.
- Develop and communicate payroll process metrics.
- Lead/facilitate trend and issue analysis to identify and prioritize process improvement projects.
- Conducts reporting analysis and risk identification/mitigation.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Preferred Qualifications
- Strong Excel skills, pivot tables, VLOOKUPs, and data filtering—along with proficiency in Word, SharePoint, and OneNote.
- 2–4 years payroll experience in a large, complex, multi-state, multi-country environment.
- Working knowledge of Federal, state, and local payroll regulations.
- Experience with payroll issue resolution, root‑cause analysis, and preventive controls.
- Ability to analyze data, identify trends, and propose corrective actions.
- Able to thrive in a fast‑paced environment with shifting priorities.
- Requires consistent, on‑site presence in the Philadelphia office and the ability to work variable schedules when necessary.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Attendance Management, Payroll, Process Improvements
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
2-5 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.