Groomer

Petco Petco · Retail · Spanish Fork, UT

Petco is seeking a Groomer (Pet Stylist) to provide professional grooming services to pets, ensuring their safety, comfort, and well-being. Responsibilities include bathing, drying, brushing, haircuts, nail trimming, ear cleaning, and gland cleaning, while maintaining a clean and safe grooming area. The role requires excellent customer service skills and a passion for animals.

What you'd actually do

  1. perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
  2. Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
  3. Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
  4. Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns
  5. Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains

Skills

Required

  • professional grooming services
  • bathing
  • drying
  • brushing
  • haircuts and styling
  • nail trimming
  • ear cleaning
  • gland cleaning
  • operating and maintaining grooming instruments
  • prioritizing animal well-being and safety
  • customer service
  • maintaining a clean and safe grooming area
  • disinfecting and sanitizing tools and equipment
  • knowledge of Petco's grooming policies and standards
  • high-school diploma or GED preferred
  • strong attention to detail
  • genuine passion for animals
  • expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
  • high level of proficiency in breed-specific cuts, styling techniques, and grooming standards
  • strong verbal and written communication skills
  • capable of handling pets of all sizes and temperaments

Nice to have

  • Pet Stylist Apprentice program completion
  • previous experience as a professional groomer
  • completion of a technical grooming training program
  • latitude for independent judgement and problem solving
  • results-driven with commitment to productivity, performance, and ownership of role
  • training, support, and supervision of entry-level trainees