Groomer

Petco Petco · Retail · St. Francis, WI

This role is for a Pet Groomer at Petco, focusing on providing professional grooming services for pets. Responsibilities include bathing, drying, brushing, haircuts, nail trimming, and ear cleaning, while prioritizing animal safety and customer satisfaction. The role requires expertise in grooming techniques, knowledge of pet breeds and health issues, and strong customer service skills. It is not related to AI/ML development.

What you'd actually do

  1. Under moderate to limited supervision, perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
  2. Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
  3. Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
  4. Evaluate individual needs of each pet, taking into consideration coat type, skin conditions, temperament
  5. Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns

Skills

Required

  • Professional grooming services
  • Bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning
  • Operating and maintaining grooming instruments
  • Prioritizing animal well-being and safety
  • Evaluating individual pet needs
  • Customer service
  • Grooming maintenance and at home care recommendations
  • Maintaining a clean and safe grooming area
  • Knowledge of Petco's grooming policies
  • Training, support, and supervision of trainees (may be required)
  • Professional groomer experience or completion of a technical grooming training program
  • Results-driven with commitment to productivity
  • Strong attention to detail
  • Genuine passion for animals
  • Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
  • High level of proficiency in breed-specific cuts, styling techniques, and grooming standards
  • Strong verbal and written communication skills
  • Capable of handling pets of all sizes and temperaments

Nice to have

  • High-school diploma or GED