Groomer

Petco Petco · Retail · Billings, MT

Petco is hiring a Groomer (Pet Stylist) to provide professional grooming services for pets, including bathing, haircuts, nail trimming, and ear cleaning. The role requires prioritizing pet safety and well-being, operating grooming tools, maintaining a clean salon, and interacting with pet parents to provide recommendations. Experience as a professional groomer or completion of a grooming training program is preferred.

What you'd actually do

  1. perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
  2. Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
  3. Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
  4. Evaluate individual needs of each pet, taking into consideration coat type, skin conditions, temperament
  5. Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns

Skills

Required

  • professional grooming services
  • bathing
  • drying
  • brushing
  • haircuts and styling
  • nail trimming
  • ear cleaning
  • gland cleaning
  • operating grooming instruments
  • maintaining grooming instruments
  • prioritizing pet safety
  • prioritizing pet comfort
  • prioritizing pet well-being
  • monitoring pets for discomfort
  • monitoring pets for illness
  • monitoring pets for injury
  • reporting concerns to pet owners
  • reporting concerns to store management
  • evaluating individual pet needs
  • coat type knowledge
  • skin condition knowledge
  • temperament assessment
  • professional interaction with pet parents
  • effective customer service
  • addressing grooming inquiries
  • offering grooming recommendations
  • resolving customer concerns
  • cleaning grooming area
  • maintaining grooming area
  • disinfecting grooming tools
  • sanitizing grooming tools
  • daily cleaning duties
  • weekly cleaning duties
  • adhering to hygiene policies
  • adhering to sanitation policies
  • maintaining grooming salon standards
  • training entry-level trainees

Nice to have

  • Grooming Salon Leader experience
  • Grooming Mentor experience
  • Grooming Instructor experience
  • high-school diploma or GED