Groomer

Petco Petco · Retail · Shelby Township, MI

Petco is seeking a Groomer (Pet Stylist) to provide professional grooming services to pets, ensuring their safety, comfort, and well-being. Responsibilities include bathing, drying, brushing, haircuts, styling, nail trimming, ear cleaning, and gland cleaning, while maintaining a clean and safe grooming area. The role requires expertise in breed standards, animal handling, and customer service, with opportunities for career development within Petco's grooming division.

What you'd actually do

  1. Under moderate to limited supervision, perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
  2. Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
  3. Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
  4. Evaluate individual needs of each pet, taking into consideration coat type, skin conditions, temperament
  5. Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns

Skills

Required

  • Professional grooming services
  • Bathing, drying, brushing, haircuts and styling
  • Nail trimming, ear cleaning, and gland cleaning
  • Operating and maintaining grooming instruments
  • Prioritizing animal well-being and safety
  • Evaluating individual pet needs
  • Professional interaction with pet parents
  • Customer service
  • Grooming maintenance and at home care recommendations
  • Maintaining a clean and safe grooming area
  • Disinfecting and sanitizing tools and equipment
  • Knowledge of Petco's grooming policies, standards, and guidelines
  • Training, supporting, and supervising entry-level trainees
  • High-school diploma or GED preferred
  • Latitude for independent judgement and problem solving
  • Results-driven
  • Commitment to productivity and performance
  • Ownership of role
  • Strong attention to detail
  • Genuine passion for animals
  • Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
  • High level of proficiency in breed-specific cuts, styling techniques, and grooming standards
  • Strong verbal and written communication skills
  • Capable of handling pets of all sizes and temperaments
  • Available to work weekends, evenings, and holidays