Groomer

Petco Petco · Retail · Grand Forks, ND

Petco is seeking a Groomer (Pet Stylist) to provide professional grooming services to pets, ensuring their safety, comfort, and well-being. Responsibilities include bathing, drying, brushing, haircuts, nail trimming, ear cleaning, and gland cleaning, while maintaining a clean and safe grooming area. The role requires expertise in grooming techniques, breed standards, and customer interaction, with opportunities for career development within Petco's grooming division.

What you'd actually do

  1. Under moderate to limited supervision, perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
  2. Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
  3. Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
  4. Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns
  5. Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains

Skills

Required

  • Professional grooming services
  • Bathing
  • Drying
  • Brushing
  • Haircuts and styling
  • Nail trimming
  • Ear cleaning
  • Gland cleaning
  • Grooming instruments operation and maintenance
  • Animal safety and well-being
  • Customer service
  • Grooming maintenance and at home care recommendations
  • Clean and safe grooming area maintenance
  • Disinfection and sanitization of tools and equipment
  • Knowledge of Petco's grooming policies and standards
  • Ability to train, support, and supervise entry-level trainees
  • Professional grooming experience or completion of a technical grooming training program
  • Results-driven
  • Attention to detail
  • Genuine passion for animals
  • Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
  • High level of proficiency in breed-specific cuts, styling techniques, and grooming standards
  • Strong verbal and written communication skills
  • Capable of handling pets of all sizes and temperaments with care and empathy
  • Availability to work weekends, evenings, and holidays

Nice to have

  • High-school diploma or GED