Groomer

Petco Petco · Retail · Eau Claire, WI

This role is for a Pet Stylist (Groomer) at Petco, responsible for providing professional grooming services to pets, including bathing, haircuts, nail trimming, and ear cleaning. The role emphasizes pet safety, comfort, and well-being, as well as customer service to pet parents. It requires operating and maintaining grooming instruments, maintaining a clean and safe grooming area, and potentially training entry-level trainees. Experience as a professional groomer or completion of a grooming training program is preferred.

What you'd actually do

  1. perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
  2. Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
  3. Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
  4. Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns
  5. Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains

Skills

Required

  • professional grooming services
  • bathing
  • drying
  • brushing
  • haircuts and styling
  • nail trimming
  • ear cleaning
  • gland cleaning
  • operating and maintaining grooming instruments
  • customer service

Nice to have

  • completion of a technical grooming training program
  • high-school diploma or GED