Groomer

Petco Petco · Retail · Wauwatosa, WI

Petco is seeking a Groomer (Pet Stylist) to provide professional grooming services to pets. Responsibilities include bathing, drying, brushing, haircuts, nail trimming, ear cleaning, and gland cleaning, while prioritizing pet safety and customer satisfaction. The role requires operating grooming instruments, maintaining a clean salon, and interacting with pet parents. Experience in professional grooming or completion of a grooming training program is preferred.

What you'd actually do

  1. Under moderate to limited supervision, perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
  2. Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
  3. Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
  4. Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns
  5. Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains

Skills

Required

  • Professional grooming services
  • Animal safety and well-being
  • Customer service
  • Grooming instrument operation
  • Salon maintenance and sanitation
  • Communication skills

Nice to have

  • Completion of Pet Stylist Apprentice program
  • Previous experience as a professional groomer
  • Completion of a technical grooming training program
  • High-school diploma or GED
  • Knowledge of breed-specific cuts and styling techniques
  • Ability to handle pets of all sizes and temperaments