Groomer

Petco Petco · Retail · St Augustine, FL

This role is for a Groomer at Petco, responsible for providing professional grooming services to pets. The duties include bathing, drying, brushing, haircuts, nail trimming, ear cleaning, and gland cleaning, while prioritizing the safety and well-being of the animals. The role also involves customer interaction, providing grooming recommendations, and maintaining a clean and safe grooming area. Experience as a professional groomer or completion of a grooming training program is preferred.

What you'd actually do

  1. perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
  2. Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
  3. Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
  4. Evaluate individual needs of each pet, taking into consideration coat type, skin conditions, temperament
  5. Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns

Skills

Required

  • professional grooming services
  • bathing
  • drying
  • brushing
  • haircuts and styling
  • nail trimming
  • ear cleaning
  • gland cleaning
  • operating and maintaining grooming instruments
  • prioritizing animal well-being and safety
  • monitoring pets for signs of discomfort, illness, or injury
  • reporting concerns to pet owners and management
  • evaluating individual pet needs
  • interacting professionally with pet parents
  • providing customer service
  • addressing grooming inquiries
  • offering grooming recommendations
  • resolving customer concerns
  • maintaining a clean and safe grooming area
  • disinfecting and sanitizing tools and equipment
  • adhering to hygiene and sanitation policies
  • utilizing knowledge of grooming policies, standards, and guidelines
  • training and supporting entry-level trainees

Nice to have

  • high-school diploma or GED
  • latitude for independent judgement and problem solving