Groomer

Petco Petco · Retail · Kansas City Barrytown, MO

This role is for a Pet Groomer at Petco. Responsibilities include providing professional grooming services such as bathing, drying, brushing, haircuts, nail trimming, and ear cleaning. The role requires prioritizing pet safety and well-being, maintaining a clean grooming area, and interacting with pet parents to provide customer service and recommendations. Experience as a professional groomer or completion of a grooming training program is preferred.

What you'd actually do

  1. perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
  2. Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
  3. Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
  4. Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns
  5. Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains

Skills

Required

  • professional grooming services
  • bathing
  • drying
  • brushing
  • haircuts
  • styling
  • nail trimming
  • ear cleaning
  • gland cleaning
  • operating grooming instruments
  • maintaining grooming instruments
  • prioritizing pet safety
  • prioritizing pet well-being
  • monitoring pets for discomfort
  • monitoring pets for illness
  • monitoring pets for injury
  • reporting concerns to pet owners
  • reporting concerns to store management
  • evaluating individual pet needs
  • customer service
  • grooming maintenance recommendations
  • at home care recommendations
  • maintaining a clean grooming area
  • maintaining a safe grooming area
  • disinfecting grooming tools
  • sanitizing grooming tools
  • daily cleaning duties
  • weekly cleaning duties
  • adherence to Petco hygiene and sanitation policies
  • cleaning air filters
  • cleaning vents
  • cleaning drains
  • knowledge of Petco's grooming policies
  • knowledge of Petco's grooming standards
  • knowledge of Petco's grooming guidelines
  • training entry-level trainees
  • supporting entry-level trainees
  • supervising entry-level trainees

Nice to have

  • high-school diploma or GED
  • latitude for independent judgement
  • problem solving
  • grooming skills
  • grooming knowledge