Groomer

Petco Petco · Retail · Newport News, VA

This role is for a Pet Stylist at Petco, responsible for providing professional grooming services to pets. Key duties include bathing, drying, brushing, haircuts, nail trimming, ear cleaning, and gland cleaning, while prioritizing pet safety and customer satisfaction. The role requires operating grooming instruments, maintaining a clean and safe environment, and potentially training entry-level staff. Experience as a professional groomer or completion of a grooming training program is preferred.

What you'd actually do

  1. perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
  2. Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
  3. Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
  4. Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns
  5. Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains

Skills

Required

  • professional grooming services
  • bathing
  • drying
  • brushing
  • haircuts and styling
  • nail trimming
  • ear cleaning
  • gland cleaning
  • operating grooming instruments
  • maintaining a clean and safe grooming area
  • customer service

Nice to have

  • Grooming Salon Leader
  • Grooming Mentor
  • Grooming Instructor
  • High-school diploma or GED