Groomer

Petco Petco · Retail · Folsom, CA

This role is for a Pet Stylist at Petco, responsible for providing professional grooming services to pets, including bathing, haircuts, nail trimming, and ear cleaning. The role emphasizes pet safety, comfort, and customer satisfaction, requiring adherence to company policies and maintaining a clean grooming area. Experience as a professional groomer or completion of a grooming training program is preferred.

What you'd actually do

  1. perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
  2. Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
  3. Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns
  4. Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains
  5. Utilize knowledge and understanding of Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business, ensure standards are maintained in grooming salon

Skills

Required

  • professional grooming services
  • bathing
  • drying
  • brushing
  • haircuts and styling
  • nail trimming
  • ear cleaning
  • gland cleaning
  • operate and maintain grooming instruments (clippers, blades, shears, brushes, dryers)
  • prioritize animal well-being and safety
  • customer service
  • maintain a clean and safe grooming area
  • disinfect and sanitize tools and equipment
  • adhere to company policies and procedures

Nice to have

  • Pet Stylist Apprentice program completion
  • previous experience as a professional groomer
  • completion of a technical grooming training program
  • High-school diploma or GED
  • train, support, and supervise entry-level trainees