Growth Account Executive, Startups

Anthropic Anthropic · AI Frontier · New York, NY +1 · Sales

This role is for a Growth Account Executive at Anthropic, focused on driving expansion and retention of startup customers by helping them leverage AI. The role involves consultative sales, strategic account management, and acting as a liaison between customers and internal teams to inform the product roadmap. It requires strong sales acumen, relationship management, and a deep understanding of customer needs to grow revenue and ensure customer value.

What you'd actually do

  1. Drive revenue growth through strategic account expansion and renewals
  2. Own the full sales cycle for upsell opportunities while maintaining strong retention rates
  3. Build and maintain trusted relationships with key stakeholders across your portfolio of high-growth startups
  4. Lead strategic account planning including Quarterly Business Reviews, health checks, and renewal negotiations
  5. Partner with customers to identify new use cases and opportunities to expand their AI capabilities with Anthropic

Skills

Required

  • Sales acumen
  • Relationship management
  • Consultative sales expertise
  • Account expansion
  • Retention
  • Strategic upsells
  • Strategic account planning
  • Quarterly Business Reviews
  • Health checks
  • Renewal negotiations
  • Identifying new use cases
  • Expanding AI capabilities
  • Gathering customer feedback
  • Conveying market needs
  • Informing product roadmap
  • Developing and executing account strategies
  • Mitigating retention risks
  • Maintaining customer satisfaction
  • 5+ years of experience in sales or account management
  • Proven track record of growing accounts
  • Exceeding retention targets
  • Strategic business advisor
  • Understanding startup needs
  • Creating innovative solutions
  • Managing complex sales cycles
  • Working with technical stakeholders
  • Negotiating strategic deals
  • Strong presentation skills
  • Strong communication skills
  • Building relationships across all customer levels
  • Analytical approach to understanding customer needs
  • Creative solutions
  • Bringing order to chaos
  • Enthusiastic "roll up your sleeves" mentality
  • Track record of consistently meeting or exceeding quota
  • Fast-paced environments

Nice to have

  • Passion for emerging technologies like AI
  • Interest in ensuring AI is developed safely and responsibly
  • Experience running strategic business reviews
  • Managing executive relationships

What the JD emphasized

  • 5+ years of experience in sales or account management roles, with a proven track record of growing accounts and exceeding retention targets
  • Success as a strategic business advisor, deeply understanding startup needs and creating innovative solutions that align with their vision
  • Experience managing complex sales cycles, working with technical stakeholders, and negotiating strategic deals
  • Track record of consistently meeting or exceeding quota in fast-paced environments