Gtm Business Operations & Strategy Lead, Codex

OpenAI OpenAI · AI Frontier · San Francisco, CA · Go To Market

This role focuses on driving go-to-market strategy and growth for OpenAI's Codex business, involving product commercialization, customer segmentation, launch success metrics, and commercialization models. It requires strong analytical skills, comfort with technical products, and experience in cross-functional collaboration within a B2B context.

What you'd actually do

  1. Lead go-to-market strategy for our Codex business, partnering closely with Product and GTM leadership to define growth priorities and commercialization approaches.
  2. Define north star goals, launch success metrics, and operating KPIs for new product launches, and monitor performance in partnership with Data Science and Analytics teams.
  3. Develop GTM growth strategies and strategic bets for new products, capabilities, customer motions, and market opportunities.
  4. Define customer segmentation frameworks and tailored strategies for different customer profiles, industries, and stages of adoption.
  5. Partner with Product teams to provide structured customer feedback, market insights, and prioritization input that influences product roadmap decisions.

Skills

Required

  • 10+ years of experience across GTM strategy, business operations, management consulting, product strategy, finance, or related functions in high-growth technology environments.
  • Strong fluency in data and analytics, with the ability to define meaningful success metrics, interpret performance trends, and drive data-informed decision-making.
  • Experience working with technical or developer-based products and understand the nuances of developer and enterprise GTM motions.
  • Deep understanding of B2B GTM operating models across Sales, Success, Product, Marketing, and Operations.
  • Demonstrated success leading complex cross-functional initiatives that span strategy, operations, and execution.
  • Equally comfortable defining long-term strategic direction and diving into operational details to ensure execution excellence.
  • Strong product intuition and can effectively partner with Product teams to shape roadmap prioritization and commercialization strategy.
  • Experience developing pricing, packaging, or monetization strategies in partnership with Product and Finance teams.
  • Thrive in ambiguous, fast-moving environments and can bring structure and clarity to complex business problems.
  • Exceptional communicator and collaborator who can influence senior stakeholders across technical and non-technical teams.