Gtm Engineer - Cx

Clay Clay · Vertical AI · New York, NY · GTM - Ops

This role focuses on building and owning post-sale workflow automations, such as health scoring, churn detection, and expansion opportunity identification. The GTM Engineer will partner with Growth Strategy and Product Support to translate business needs into automation requirements, build tooling to surface customer context for sales teams, and extend the Clay platform into new use cases. The role involves designing and implementing systems that improve speed, visibility, and execution across the funnel, leveraging AI, data, and systems design. The ideal candidate has experience in RevOps, GTM Engineering, building AI-powered internal tools, and working with data warehouses and GTM systems.

What you'd actually do

  1. Build and own post-sale workflow automations like health scoring, churn signal detection, expansion opportunity identification, and proactive customer outreach triggers
  2. Partner closely with Growth Strategy and Product Support to translate business needs into automation requirements and iterate based on feedback
  3. Build tooling that surfaces the right customer context for GSMs at the right moment; before QBRs, during renewals, and ahead of expansion conversations
  4. Push the limits of Clay and extend our platform into new use cases, feed our product team innovative ideas, dogfood new features and ; act as a practitioner evangelist of Clay infrastructure and GTM Engineering
  5. Own projects end-to-end, from discovery and prototyping through rollout, adoption, and iteration; identify opportunities to automate, augment, or redesign workflows using AI, data, and better systems design

Skills

Required

  • Python
  • JavaScript
  • SQL
  • TypeScript
  • Salesforce
  • Gainsight
  • Vitally
  • ChurnZero
  • data warehouses
  • BI tools
  • event-driven systems

Nice to have

  • Experience building in Clay

What the JD emphasized

  • AI-powered internal tools, automations, or agentic workflows
  • AI-native GTM systems

Other signals

  • AI-native GTM systems
  • AI-powered internal tools, automations, or agentic workflows
  • customer data into proactive, measurable action
  • health scoring, churn signal detection, expansion opportunity identification, and proactive customer outreach triggers