Head of Enterprise Design

Superhuman Superhuman · Consumer · Hub - San Francisco · Engineering, Product, Design, and Marketing

This role is for a Head of Enterprise Design to define how enterprises manage and scale Grammarly, Coda, and Superhuman. The focus is on designing a unified admin platform and team-focused features that integrate AI into workplace communication and productivity. The role involves setting design vision, creating scalable systems for account management and billing, mentoring designers, and partnering with product and engineering leads. The ideal candidate has experience in enterprise and admin design, with a passion for transforming complex workflows into simple, intuitive experiences.

What you'd actually do

  1. Set the vision for enterprise design across the suite: Lead the end-to-end design of the unified admin platform while guiding strategy for individual product experiences.
  2. Design scalable systems: Create patterns for account management, billing, and organization that balance consistency across products with the flexibility each product needs.
  3. Lead and mentor designers: Manage and inspire a cross-product team, fostering a culture of craft, collaboration, and customer obsession.
  4. Shape strategy and execution: Partner with product and engineering leads to influence roadmaps, move quickly from concept to launch, and iterate based on real-world use.
  5. Champion enterprise admins: Advocate for thoughtful, intuitive experiences that meet the needs of admins—critical but often overlooked users.

Skills

Required

  • 10+ years of experience turning ideas into shipped products
  • 3+ years of experience building and inspiring design teams
  • Proven ability to design powerful, scalable enterprise products
  • Portfolio demonstrating transforming complex problems into simple, elegant solutions

Nice to have

  • experience in admin, billing, or account management systems

What the JD emphasized

  • AI-First Operator
  • Customer-Centered Innovator