About the Role
As the Head of Enterprise (m/w/d) for Germany, you will be a senior commercial leader responsible for the growth and success of Uber Eats’ most high-impact partners. You will sit at the intersection of leadership, commercial strategy, and executive-level relationship management, ensuring that our largest partners achieve long-term value on our platform.
In this role, you will lead a high-performing team of over seven Account Managers, driving a customer-centric culture that balances local market needs with Uber’s global objectives. We are looking for a strategic heavy hitter with a proven track record in complex negotiations, data-driven optimization, and leading teams through fast-paced, matrixed environments.
What You Will Do
Leadership & Team Development
Lead with Vision: Attract, coach, and empower a high-performing team of 7+ Account Managers.
Culture & Growth: Foster a culture of performance, accountability, and customer obsession where your team can thrive.
Succession & Feedback: Set clear goals, provide ongoing feedback, and build professional development pipelines to create the next generation of leaders.
Commercial Strategy & Execution
Strategic Growth: Develop and execute a customer growth strategy for Germany that aligns with local operations and global go-to-market objectives.
Data-Driven Optimization: Use analytical ability and operational rigor to optimize account segmentation, expansion plays, revenue targets, and pricing models.
Business Impact: Steer joint business planning and revenue expansion, ensuring sales forecasting and pipeline management are effectively executed.
Process Excellence: Implement best-in-class processes and project management skills to track KPIs and drive partnership metrics effectively.
Customer & Market Engagement
Trusted Advisor: Build and cultivate trust-based relationships with C-level and senior stakeholders at Uber Eats Germany’s most strategic partners.
Solution Selling: Negotiate complex deals and unlock long-term value by advancing partner priorities across the full Uber Eats Delivery product portfolio.
Market Insight: Monitor trends, customer needs, and the competitive landscape to adjust strategies and expand Uber’s footprint in key segments.
Stakeholder Management & Cross-Functional Alignment
Internal Collaboration: Partner closely with Territories, Restaurant Operations, Eater Operations, Product, and Marketing teams to deliver tailored solutions.
Regional & Global Synergy: Engage with peers internationally to share learnings, contribute to global enterprise playbooks, and scale best practices.
Advocacy: Use customer feedback to influence product development and represent Uber at industry events and executive-level engagements.
Basic Qualifications
Experience: 10+ years of relevant experience in sales, account management, or commercial leadership roles.
Leadership: A proven track record of leading and developing high-performing teams, ideally in a fast-growth or tech environment.
Language Skills: English is mandatory; German is highly preferred.
Technical Proficiency: Full proficiency in Google Workspace for executive storytelling and data analysis.
Senior Engagement: Excellent ability to engage, influence, and negotiate with C-level and VP-level stakeholders.
Analytical Mindset: Strong data-driven approach to decision-making and experience working in complex, matrixed global organizations.
Preferred Qualifications
Industry Expertise: Experience operating in the tech, eCommerce, or German F&B industry (including FMCG partnerships).
Professional Background: Experience in strategy consulting (MBB), business development in Big Tech, or high-growth scale-ups.
Technical Skills: Knowledge of SQL is considered a significant advantage.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.