The Head of Retail Services Marketing leads the vision, planning and strategy that brings Apple Services—like Apple TV, Apple Music, Apple Arcade, iCloud and more—to life across Apple Retail physical & digital store environments. This role partners with the Apple Retail Marketing team to create impactful Apple Services experiences that drive education, acquisition & engagement worldwide.
Description
Lead a team that brings Apple Services to life across physical and digital retail touch points.
Set the vision and define short- and long-term goals for Services within Apple Retail.
Partner with Services LOBs to prioritize and activate high-impact opportunities.
Build alignment across teams and drive unified strategy and execution.
Streamline cross-functional processes to boost speed, efficiency, and scale.
Partner with internal creative teams to develop Service-focused assets.
Establish KPIs and reporting to measure impact on Services growth.
Responsibilities
Minimum Qualifications
12+ years of experience leading cross-functional marketing or retail teams. 6 + years of people management experience with a proven track record of managing managers and leading high-performing teams. Strong understanding of Apple’s Services and Retail business. Proven ability to set vision, build alignment & manage marketing programs on a global scale. Excellent communicator and presenter, able to influence at all levels. Strategic thinker with strong operational execution. Experience influencing senior executive leadership. Collaborative leader skilled at building relationships and navigating complexity. Ability to be onsite; this role is an in-person, onsite position. Travel may be necessary from time to time, both domestic & international.
Preferred Qualifications
Experience in subscription or digital services businesses. Deep understanding of Apple’s ecosystem marketing. Experience integrating marketing across physical and digital retail. Strong strategic planning capability connecting long-term vision to execution. Demonstrates Apple’s values in daily activities; helping create an environment by respecting differences and having a curiosity to learn.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $218,100 and $327,500, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Learn about accessibility in Apple’s workplace
Learn about reasonable accommodations for job applicants
Apple accepts applications to this posting on an ongoing basis.