Healthcare It Project Manager - Critical Support I

Oracle Oracle · Enterprise · United States

Project Manager for healthcare IT critical support, focusing on incident management and service improvement within the VA project. Requires experience with EHR systems like Cerner Millennium and strong project management skills to ensure service continuity and enhance patient care through technology.

What you'd actually do

  1. Oversee critical support items on the VA project, managing issues that cannot be resolved through traditional support means.
  2. Drive the project management lifecycle for issue resolution, ensuring each incident is handled efficiently and effectively.
  3. Manage deliverables throughout the support project, including milestones and project schedules.
  4. Provide feedback to the team, customers, and corporate stakeholders when project milestones or schedules are at risk.
  5. Ensure projects align with the goals and timelines outlined in the scope of work and schedule.

Skills

Required

  • Cerner Millennium or equivalent EHR systems
  • Project management in healthcare IT
  • Incident management process development
  • Service improvement strategies
  • Communication skills
  • Analytical and problem-solving skills

Nice to have

  • Technical background in healthcare IT
  • Process refinement
  • Customer stakeholder communication
  • Internal management communication
  • Best practices adherence
  • Cerner Millennium platform knowledge
  • EHR systems knowledge

What the JD emphasized

  • critical support
  • issue resolution
  • project management lifecycle
  • project milestones
  • project schedules