Overview
Microsoft Israel’s HR Consulting team is looking for an experienced Senior HR Consultant to provide end-to-end consultation and case management for employees and managers. In this role, you will serve as a trusted advisor on employee relations, performance, leave management, organizational change, and policy matters, partnering closely with managers, HRBPs, Legal, Global Employee Relations, WIT (Workplace Investigations), and global HR stakeholders to resolve issues with sound judgment and care.
This role focuses on HR consulting and case management, while also contributing to manager capability, scalable HR programs, and data-informed decision making. You will help strengthen manager effectiveness, support organizational health, and identify opportunities to simplify recurring people challenges through practical, scalable solutions.
Responsibilities
Case consultation & case management (primary focus)
- Lead the diagnostics and resolution of issues with high-level complexity and risk related to policy or culture concerns, violations, and incident or threat response — independently or in collaboration with managers, HR peers and Legal.
- Recommend solutions grounded in Microsoft principles and culture, prioritizing employee experience and a safe, professional work environment.
- Own end-to-end case management for standard and complex employee relations cases; coach and consult managers throughout the lifecycle.
- Partner with the Workplace Investigation Team (WIT), Business and Regulatory Investigation (BRI) and Global Employee Relations (GER) on serious cases; lead investigations locally where resources are limited.
- Ensure appropriate documentation of issues and consult on the nuance of investigations, partnerships and collaborations.
- Identify, raise and escalate trends in employee relations; partner across HR and the business to implement solutions that reduce ER issues for the geography.
- Manage queue hygiene, close cases in a timely manner and ensure CRM documentation adheres to Microsoft and HR policies.
- Maintain information security and confidentiality at all times.
HR solutions consulting
- Provide expert consulting to managers and employees across focus areas (performance and development, rewards, leaves, immigration, organizational health and more).
- Engage and collaborate with HRBPs and Centers of Excellence (COEs) to influence decisions on managed programs, processes and initiatives.
- Analyze local situations and offer subject-matter perspective for Israel and EMEA where relevant.
- Conduct, inform or participate in cross-functional data analysis (HRBI / HR reporting); present trends and insights in a structured way.
- Partner with HRBPs and stakeholders on organizational health diagnostics; escalate risks and concerns.
- Make ad-hoc, data-driven recommendations through research and conversations with business leaders.
Capability building
- Coach managers 1:1 to enhance their capability and provide guidance on rhythm-of-business processes (Connect, performance, rewards, talent reviews).
- In partnership with Talent Management, Learning & Development, and peer HR disciplines, implement scalable capability-building initiatives such as manager excellence communities, onboarding, team effectiveness efforts, and rewards communications by leveraging existing solutions and reducing duplicated effort.
- Use data to identify and anticipate training needs; recommend customized solutions and coordinate or deliver the training.
HR projects & programs
- Drive execution, implementation and operation of scalable HR programs (Rhythm of Business / performance and development cycle, management excellence communities, ad-hoc programs).
- Act as a liaison between Centers of Excellence and the local geography.
- Contribute to design and help lead implementation of HR projects (critical-positions retention, mid-year performance checkpoint, job-elimination support and similar) based on local needs.
- Leverage, align and integrate communication strategies; customize COE messages with appropriate complexity and nuance for the local audience.
Operational compliance
- Apply Microsoft values and current HR policies across managed programs (leaves and retirement, immigration, performance management).
- Identify and raise risks; collaborate with the Legal profession on mitigation.
- Advise employees and managers on policy and procedure compliance.
- Facilitate the localization and update of policies and procedures by analyzing trends and recommending changes to HR partners; manage policy updates (e.g., benefits-related) in collaboration with peer HR disciplines.
Qualifications
Required qualifications
- 5–7 years of progressive HR experience, with significant time spent as an HR Consultant (HRC), HR Business Partner (HRBP) or equivalent generalist in a complex, matrixed organization.
- Demonstrated expertise in case consultation and case management across employee relations, performance, leaves, organizational changes and policy interpretation.
- Working knowledge of Israeli employment law and HR practices, with the ability to navigate global frameworks alongside local requirements.
- Strong consulting and coaching skills, with a track record of partnering with managers across multiple levels.
- Experience partnering with Legal, Investigations, HRBP and Centers of Excellence on sensitive matters.
- Proven judgment in managing confidential, ambiguous and high-pressure situations.
- Excellent written and verbal communication in Hebrew and English, due to the region the role is operating within.
Preferred qualifications
- Master’s degree in Human Resources, Organizational Psychology, Business, Law, or a related field.
- Experience supporting technology, R&D or engineering populations.
- Experience designing or leading scalable manager-enablement programs.
- Confidence with HR analytics tools and CRM-based case management systems.
- Experience contributing to or leading aspects of HR investigations.
- Familiarity with AI-enabled productivity tools and a test-and-learn mindset.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**