Human Resources Technology Specialist

Caterpillar Caterpillar · Industrial · Wuxi, Jiangsu, Wuxi, Jiangsu, Wuxi, Jiangsu

This role focuses on designing, optimizing, and sustaining HR processes through technology, data, and automation. It involves partnering with HR, IT, and business stakeholders to translate HR needs into system solutions, drive process simplification, and improve data quality and user experience across the employee lifecycle. The position aims to enable HR to move from transactional support to value-added delivery.

What you'd actually do

  1. Support the design, configuration, and continuous improvement of HR systems to ensure alignment with business and HR needs.
  2. Partner with IT and vendors on system upgrades, integrations, testing, and enhancements.
  3. Analyze existing HR processes, identify inefficiencies, and redesign workflows using engineering and Lean-thinking principles.
  4. Provide operational support, issue resolution, standard operating procedures, training materials and continuous improvement for HR technology users.
  5. Support change management activities related to HR technology and process changes.

Skills

Required

  • Bachelor’s degree or above in Human Resources, Information Systems, Computer Science, Artificial Intelligence, Data Science or a related field.
  • Strong analytical skills with the ability to diagnose problems and design practical solutions.
  • Proficiency in using digital tools or platforms (e.g., Power BI, Power Automate, Power Apps, SQL, or similar).
  • Ability to work effectively in cross-functional, matrixed environments (HR, IT, business).
  • Clear communicator who can bridge HR needs and technical solutions.
  • Curious, proactive, and open to innovation.

Nice to have

  • Experience or exposure to project coordination or project management is preferred.