About the role and team
As an IAM Operations Engineer, you’ll support the day-to-day identity and access management ecosystem, ensuring secure, compliant, and efficient access across enterprise platforms. You’ll focus on operational excellence through automation, AI-driven workflows, and bot-based process improvements, partnering closely with Security, IT, and Compliance teams to deliver scalable identity services.
What you’ll do
Administer and maintain enterprise IAM platforms including Okta, Active Directory, Azure AD, and SailPoint IIQ to ensure global availability and security.
Build and maintain automation scripts and bot flows using Python or PowerShell to streamline the user lifecycle, from seamless onboarding to secure de-provisioning.
Integrate IAM workflows with AI-powered chatbots and RPA frameworks to enable self-service access, reducing manual intervention and improving response times.
Leverage AI/ML-based insights to detect identity anomalies, enforce the principle of least privilege, and strengthen our Zero Trust architecture.
Monitor system health and operational metrics using dashboards in Tableau or Jira to proactively identify and resolve bottlenecks before they impact the business.
Collaborate cross-functionally with Security, IT, and Compliance teams to implement automated incident response playbooks that remediate IAM issues at scale.
Basic Qualifications
Bachelor’s degree in Computer Science, Information Security, or a related field;
6+ years of experience in Identity and Access Management (IAM) operations or IT security administration.
Hands-on experience with Okta, Active Directory, and Azure AD administration.
Proficiency in Python, PowerShell, or Java scripting for process automation.
Experience with Terraform or similar Infrastructure-as-Code (IaC) principles for IAM deployment.
Working knowledge of authentication and authorization protocols including SAML, OAuth, OIDC, and LDAP.
Preferred Qualifications
Hands-on exposure to AI/ML models, RPA, or bot frameworks specifically for security or chat-based workflows.
Experience integrating IAM platforms with security monitoring tools like SIEM or SOAR for automated threat response.
Deep understanding of Zero Trust Architecture (ZTA) and implementing Least Privilege Access (LPA) at scale.
Familiarity with compliance frameworks such as SOX, GDPR, or ISO 27001 in a global enterprise environment.
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Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.