Im Transcend - Sr Analyst, Signavio

Johnson & Johnson Johnson & Johnson · Pharma · Latina, Italy +2

The role is for a Senior Analyst for the Signavio Program within Johnson & Johnson's Innovative Medicine division. The primary focus is on administering and maintaining the Signavio process management platform, ensuring process repository quality, providing user support, and collaborating with IT and process owners. This is part of a global business transformation initiative to standardize core business processes and foundational transactional processes using SAP S/4 HANA.

What you'd actually do

  1. Administer and maintain the Signavio environment: user accounts, permissions, libraries, templates, and version control.
  2. Maintain process repository hygiene: enforce naming conventions, metadata completeness, process ownership, and archival policies.
  3. Provide 1st/2nd-line user support for Signavio issues (triage, escalate, track tickets, perform root-cause checks).
  4. Apply and manage configuration changes, updates, and platform releases in coordination with IT and the Signavio vendor.
  5. Support integrations and data flows (e.g., process mining tools, identity/SSO, reporting platforms) by coordinating with technical teams and validating data consistency.

Skills

Required

  • 4 years of relevant work experience
  • at least 2 years experience supporting or administering a process management/Business Process Mapping platform
  • Strong working knowledge of process modeling and BPM fundamentals
  • Familiarity with basic integration concepts (APIs, SSO/identity) and data validation practices
  • Excellent written and verbal communication and documentation skills

Nice to have

  • Signavio Suite experience

What the JD emphasized

  • Signavio experience preferred
  • process management/Business Process Mapping platform