At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
**Job Function: **
Supply Chain Deliver
**Job Sub Function: **
Transportation Services
Job Category:
Professional
All Job Posting Locations:
Shanghai, China
Job Description:
DePuy Synthes is recruiting for an Import/Export Ops Specialist in Shanghai China
Job Overview
The Import/Export Ops Specialist plays a critical role in enabling compliant, efficient, and reliable cross‑border movement of medical devices and related materials. This position supports DePuy Synthes’ supply chain continuity by managing day‑to‑day import and export operations, ensuring adherence to global trade regulations, and partnering closely with logistics providers, internal stakeholders, and government authorities. The role offers the opportunity to make a direct impact on patient care by ensuring products reach customers on time and in full, while strengthening trade compliance and operational excellence.
Key Responsibilities
Execute daily import and export transactions for finished goods, samples, and related materials in compliance with local and international trade regulations.
Prepare, review, and submit trade documentation including commercial invoices, packing lists, certificates of origin, and customs declarations.
Coordinate with freight forwarders, customs brokers, and transportation partners to ensure timely clearance and delivery.
Monitor shipment status, resolve clearance issues, and proactively manage delays, discrepancies, or regulatory holds.
Ensure compliance with applicable import/export controls, customs laws, and DePuy Synthes trade compliance policies.
Maintain accurate records and audit‑ready documentation in accordance with internal controls and regulatory requirements.
Partner with Supply Chain, Quality, Finance, and Customer Service teams to support order fulfillment and inventory accuracy.
Identify opportunities for process improvement, cost optimization, and risk reduction within transportation and trade operations.
Qualifications
Education
Bachelor’s degree required in Supply Chain Management, Logistics, International Trade, Business, or a related field.
Professional certification in logistics, customs, or trade compliance preferred.
Experience and Skills
Required:
2–4 years of experience in import/export operations, transportation, logistics, or trade compliance within a regulated environment.
Working knowledge of China customs regulations, import/export procedures, and international trade documentation.
Experience coordinating with freight forwarders, customs brokers, and external logistics partners.
Strong attention to detail with the ability to manage multiple shipments and priorities simultaneously.
Proficiency with ERP systems (e.g., SAP) and Microsoft Office tools.
Demonstrated ability to work effectively in a cross‑functional, matrixed environment.
Preferred:
Experience supporting medical device, pharmaceutical, or other highly regulated industries.
Familiarity with free trade agreements, tariff classification, and customs valuation.
Exposure to internal or external trade compliance audits.
Experience driving continuous improvement initiatives within supply chain or logistics operations.
Knowledge of Incoterms and international transportation modes (air, ocean, road).
Other:
Languages: Fluent in Mandarin and English (written and verbal).
Travel: Up to 10% domestic or international travel as business needs require.
Certifications: Customs, logistics, or trade compliance certifications preferred (e.g., licensed customs broker).
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
#LI-Hybrid
#DePuySynthesCareers
**Required Skills: **
Preferred Skills:
Business Behavior, Coaching, Data Analysis, Detail-Oriented, Digital Supply Chain Management, Distribution Management, Document Management, Issue Escalation, Order Management, Problem Solving, Safety-Oriented, Standard Operating Procedure (SOP), Strategic Supply Chain Management, Supply Chain, Transportation Management, Transportation Management Systems (TMS), Transportation Security