In this position...
Software D&R or Applications engineer. Act as the single point of contact to the Vehicle Program teams for all In-Vehicle Infotainment (IVI) software-related deliverables. Primary interface between the In-House IVI core software and Program teams. Drive resolution of IVI software related issues and collaborate with other Ford cross-functional teams on root cause.
What you'll do...
- Initiate Jira’s and interface with the IVI software product owners/developers for resolution of issues. Along with timing to support program milestones.
- Perform initial triage analysis of Bug Reports, logs, and CAN data to expedite issue resolution.
- IVI feature expert on Program specific content, feature operations, and EOL configurations.
- Drive resolution of software related issues and collaborate with other Ford cross-functional teams on root cause.
- Onsite plant support for functional audits, and End of Line (EOL) issue resolution. Gather data and lead troubleshooting/analysis of all IVI software issues.
- Manage/perform onsite IVI loose stock and vehicle on wheels software reflashes to support builds at the plant.
- Manage module software pedigree and deliveries, from build to print supplier, to support program build timing.
- Champion software release documentation and approvals for IVI software driven changes
You'll have...
- Bachelor of Science in Engineering. Electrical or Computer Software
- 3 + years of Electronics Module Software Design & Release Engineer experience. Ford experience a plus.
- Experience with Module hardware or software release processes
- End of Line (EOL) module configuration & DTC (Diagnostic Trouble Code) issue resolution experience.
Even better, you may have...
- Comfortable working in a fast-paced environment with cross functional global teams
- Working knowledge of Ford engineering software management tools including JIRA, VSEM, SMPSN, and SWAD databases.
- Vehicle level testing and software validation experience.
- Experience interfacing with Ford Voice of Customer Fleet issues and troubleshooting vehicles. In-Vehicle Infotainment background a plus.
- Excellent analysis and problem-solving skills
- Experience with automotive networks such as Value-CAN, Vehicle Spy and CANalyzer.
- Experience with Software re-flash tools/processes.
- Excellent project management and communications skills
- Ford Project Management toolset experience with FEDE-BOM, FEDE-DV, WERS, & CDR’s.
- Cost analysis skills beneficial.
- Periodic Travel required to different plants throughout North America to support Launches.
- Experience with using automotive technologies such as Bluetooth, USB, Wi-Fi, Apple CarPlay, Android Auto, and/or Voice recognition.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.
This position is a salary grade 7-8.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid #LI-LB1