Position Summary...
What you'll do...
About Team
Walmart is a multi-national people led tech powered omnichannel retailer with over 2.2M associates. At People Support Tech, EBS we help, support and empower the Walmart’s HR function with AI and GenAI solutions to improve productivity, harnessing the opportunities for growth, focusing on well-being and cultivating cultures of belonging for all Walmart's associates. Our team is responsible for transforming the People Help Center experience that is being leveraged by 2.2M associates through different voice and chat channels.
The vision is to deliver a radically efficient, deeply empathetic People Services experience where associates get what they need the first time—with clarity, speed, and zero unnecessary effort. By leveraging AI, the system anticipates and resolves associates’ queries on HR functions like Benefits, Payroll etc. before they become human contacts, ensuring proactive support for associates. Additionally, human agents are empowered with context, judgment support, and automation, allowing them to deliver faster, more accurate assistance while focusing on meaningful interactions. This approach enhances productivity, cultivates a culture of belonging, and completely transforms the HR Help Center Experience for all Walmart's associates.
Our team is seeking a Senior Software Engineer (Full-Stack) to help design and build scalable, user-facing systems that power AI-enabled People Support experiences. In this hands-on role, you will work across backend services and modern web frontends, with a primary focus on backend system design, APIs, and integrations. You will collaborate closely with product, design, and ML partners to deliver reliable, performant solutions that directly impact millions of associates.
Walmart’s Enterprise Business Services (EBS) is a powerhouse of several exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart.
As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Each time an associate turns on their laptop, a customer makes a purchase, a new supplier is onboarded, the company closes the books, physical and legal risk is avoided, and when we pay our associates consistently and accurately, that is EBS. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart.
What you will do
Design, develop, and maintain scalable backend services and APIs using Java, Node.js (TypeScript), and Python to support AI-driven web and conversational applications
Build and enhance user-facing web applications using React, collaborating with designers and product managers to deliver intuitive and performant experiences
Implement and operate real-time conversational and search capabilities, supporting chatbot and virtual assistant experiences through backend orchestration and service integration
Integrate backend systems with ML and GenAI services, working closely with ML engineers to ensure reliable, observable, and production-ready integrations
Design and evolve service contracts, data models, and workflows across microservices and event-driven architectures
Contribute to system reliability, scalability, and performance, applying best practices in caching, concurrency, error handling, and capacity planning
Write high-quality, well-tested code, participate actively in code reviews, and uphold engineering best practices across backend and frontend components
Collaborate cross-functionally with product managers, designers, ML engineers, and other developers to translate business requirements into technical solutions
Participate in production support and on-call rotations, helping diagnose issues, resolve incidents, and implement long-term fixes
Continuously improve developer productivity and system quality by adopting appropriate tools, frameworks, and engineering practices
What you will bring
6+ years of professional software engineering experience, with a strong emphasis on backend development and full-stack delivery in production environments
Strong backend development experience in Java/Spring Boot, Node.js/TypeScript, and/or Python
Hands-on experience building modern web applications using React, with a solid understanding of frontend fundamentals, state management, and API-driven UI development
Experience building and operating distributed systems, including microservices, asynchronous processing, and data-intensive workflows
Exposure to real-time systems, such as conversational interfaces, chatbots, search, or decision-support platforms, with an understanding of latency and reliability considerations
Solid API design skills, including RESTful APIs, service contracts, versioning, and integration patterns
Experience integrating with AI/ML or GenAI services, focusing on backend orchestration, reliability, and performance rather than model development
Working knowledge of data storage systems, including relational and NoSQL databases, and an understanding of trade-offs in data modeling and access patterns
Understanding of security fundamentals, including authentication, authorization, and secure API development
Experience with observability tools, including logging, metrics, and basic tracing, to support debugging and production readiness
Strong problem-solving and debugging skills, with the ability to work across backend and frontend layers to diagnose issues
Effective communication and collaboration skills, with a willingness to learn, give feedback, and grow within a team-oriented environment
A sense of ownership and accountability, with a bias toward writing clean code, improving systems incrementally, and delivering customer value
About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.
We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our [Bangalore] office for daily work, with the flexibility for associates to manage their personal lives.
Benefits
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
Belonging
We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.
At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
Equal Opportunity Employer
Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Minimum Qualifications...
__Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. __
Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years’ experience in software engineering or related area. Option 2: 5 years’ experience in software engineering or related area.
Preferred Qualifications...
__Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. __
Master’s degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 1 year’s experience leading information security or cybersecurity projects, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Information Technology - CISCO Certification - Certification
Primary Location...
Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India